Richard A.
Customer Service was there when I needed them
I was able to reach Customer Service very quickly, the agent was very knowledgeable, helpful and patient. I was able to get through the process quickly with her help.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Richard A.
I was able to reach Customer Service very quickly, the agent was very knowledgeable, helpful and patient. I was able to get through the process quickly with her help.
Sumanth M.
That was a smooth transition on the go. Warm welcoming and greetings made me comfortable throughout the process.
BUMSUNG H.
Customer service is very fast and
John O.
Easy to use and understand, user friendly. SAFE and Reliable to background check you or other..
Denise
Customer Support assisted me with any questions I had regarding my background check. The rep I spoke to took the time and explain to me what was needed. I truly appreciated the help.
FRED H.
I called in to the help desk because of a email that requested additional information. My questions were answered and all came out well
Gerald C.
I'm very impressed with the due diligence that was shown when addressing questions or concerns I had.
JENELLE G.
Quick and efficient!