Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I had just gotten hired into a position that was going to change my life. We were about to start day two and I was excited for a new change and something new. I had just received a call from my boss who had stated I would no longer be able to continue as the background check had reported a charge that I received 2 years ago that was ultimately pleaded down to a much lesser charge and I was let off with a fine. This company just ruined my shot at a life changing experience and an experience to better myself because of an inaccurate report they had obtained that reflected a charge I never was charged with.

They keep asking for proof that I worked at a diner when I was in my early 20's since they cannot contact the diner since it has been closed down and the owner passed away years ago. This job is not even relevant to the job that I am applying now so in all honesty they need to piss off. I dont even care if they mark it as "unable to verify" JUST DO THAT AND LEAVE ME ALONE PLEASE. they are prolonging the process due to this stupid irrelevant past job! I have never dealt with such a pathetic background check in my life before

Discrimination is high in this one

Deplorable company. Their background check has taken over 2 months as of today and the expected date of completion keeps extending further and further, with no explanation. Customer service is atrocious (they hang up on me mid-call 50% of the time after having been put on hold) and their representatives are clueless. By far the worst background check platform I have had the displeasure of using. Edit: the background check finally cleared the other day, 3 months minus 2 days from when I initially requested it. Great work guys!!

They ran my background check and pulled someone else's data. They fired me without the opportunity to follow up and assumed no accountability for their error.

A wasted hour and a half trying to get a horribly glitchy UI to accept data and correct errors while randomly being logged out and having to start again at random Do not attempt to complete until you are ready with every detail and ignore the automation for the address lookup. An absolutely terrible UI

I got a job offer from a UK company, for which a criminal record was asked from Belgium where I had lived and worked before. They waited for the criminal record to arrive more than three months. I called them sevaral times to hear "you need to be patient, we have a process to follow". After three months I decided to get the criminal record by myself. The process was fully online and it literally took less than 24 hours for the Belgian authorities to return my criminal record. I presented my criminal record with a verification code on it to my new employer. I got "all clear" the day after from my new employer. As a result of this unnecessary delay, I missed months of much better pay plus the window to be eligible for compensation pay in my new company - let alone the long stressful onboarding experience because of the incompetence of sterling.

Absolutely horrible, outdated manual entry system with a glitchy attempt at automation. Doesn't pick up a single company or address name correctly unless you worked in a major global employer like Microsoft or General Electric and in addresses like 10, Main Street. Even while I am actively typing and entering data, this system logs me out after a certain number of minutes. What sort of pathetic software is this? I am sitting securely inside my house so any false claims of "security" is not something I buy with these timesucking excuses of software.