Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I have no felonies. No charges ever. I gave them the paperwork on my name change with exact dates. Start mid March. Now turn around says end of April. Extended date 3 times now. I need to work and make money. Not keep waiting on something I could google and have done in 5 minutes for a dollar. I told my employer if I don't get an answer from them or notice that it's done I will leave for another company and its all Sterlings fault.

Wasted 40 hours over a few weeks time on website trying to enter past addresses & employment. Finally Sterling told me that no info you input is saved & you have to enter all your info within 15 mins or you get logged out. (with no message telling you what happened) Horrible website. Don't bother wasting your time like I did:(

Anytime I apply at a company that utilizes Sterling I give it a week and move onto another job. If you have lived in numerous states I suggest doing the same as I have had Sterling get back to me more than two months later! Ive had other companies perform higher Tier NATIONWIDE Background Checks in less than 60 seconds so take that into account as anyone using Sterling is attempting to save money, not saving money and doesn’t care whatsoever about your well being as a job candidate. Background checks are useless to begin with. Some people have spotless background checks and still are let’s say, the worst of the worse kinds of people.

This company is an absolute JOKE! I work for a staffing agency and have to use their services to onboard new employees. Their system is not user-friendly whatsoever! Their customer service is worse! They also send emails that are condescending and unprofessional. Last but certainly not least, they are extremely overpriced and will try to charge you for items you didn't request.

Hi I applied for uber account in 2023 untill now i couldn't go online for delivery after while i contact uber support they said to me missing some documents in my Sterling account when i emailed them About my issue this lady from customer service her name Laila Jumarang was very rude she said to me I have to contact the homoffice Very bad service

Pathetic customer service!! I applied for Uber eats background check and they rejected my application without even informing or getting in touch for correction, as there policy they wll be in touch,but no they dont even rply to your mails , pathetic customer service! Now i have already paid the amount and they are blaming uber eats for this problem even before i tried requesting them but they blame each other( uber- sterling) uber eats confirms that i needed to contact sterling but they when i contact them they keep rotating .

I’d give Sterling -1 if I could! Submitted two background checks - one for Just Eat and one for Uber. Both quoted as 10-14 days. Uber took 4 weeks. Just Eat’s has taken more than 60 days with no end in sight. They go silent and ignore emails. You call them and get vague half answers that doesn’t help you understand why it’s being delayed. The only assumption I can make is that they are deliberately delaying it for an unspecified reason. Tried everything including trying to make a complaint - it’s impossible to get anywhere with it.

Supposed to start a new job and life changing pay and benefits on Monday morning. Sterling originally claimed their background checks were completed within 1 hour up to the next day. Now it’s been over a week and they keep pushing my expected completion date back every day!!! Initially this will push my start date back, which will domino effect my first paycheck, which in return delay my child support and bills getting paid on time, resulting in late fees, or contempt of court orders and court dates for late payments for child support, trickling down to having to miss work when they finally do get my background check in, because now I’m having to take days off of work to be in court to answer for charges and contempt in late fees, all caused by the delay in my background check!!! In short; THIS COMPANY SUCKS BUTT!!!