Corey L.
First wear sole came completely off
Edited 06.12.23 *** Following my initial review, Steel Blue have contacted me and graciously offered to replace the boots. They explained that the breakdown of the rubber sole was attributed to the way I had stored the boots. I have really appreciated their swift response and am eager to try out the new pair, anticipating a more satisfactory experience. Thank you to Courtney and Dorian for addressing the issue promptly. Fantastic customer service.
Response from Steel Blue USADec 4, 2023
Hello Corey. I am so sorry about your experience with your Steel Blue boots. That is definitely uncharacteristic of our boots. We are a global company and I am in the US. Please email me at [email protected] so I can get more details and make sure your concern gets passed to the correct person.




