Steambow Inc.Reviews of steambow.com

Amazon (Steambow Store) listed item for $50 less than their website but when I went to place the order, sold out. When I made them aware of the price difference, their response "Unfortunately amazon is currently a bit of a problem with them stocking the products timely so it happens from time to time that it goes out of stock which is when you cannot find it on there anymore." Nothing about matching their listed price on Amazon. I ordered anyway ($449.99 & a bunch of other stuff) then after placing the order, I kept getting a message stating, "buy now and save 30%, then every time afterwards, it stated save 20%, their response (also sent them screen prints), "Sorry this must have been a glitch. We do not run such promotions. Apologies for the confusion." Again, no offer to match or do anything other than thanking me for making them aware of the glitch. Still a cool item but beware of price. Shop (some resellers list it for less) and review their return/cancellation policy just in case you think "why didn't he just return the item" maybe because of their 15% restocking fee? But as I said earlier, pretty cool item.

Shipping was a nightmare. This is more of a UPS problem, but Steambow is ultimately accountable for ensuring I receive my order. It was generally slow, and then by the time I received my expected delivery date, I was headed out of town, and was unable to change the date or the deliver address. By the time I returned home they had tried to deliver it to me 3 times and said it would be shipped back to the seller.

Using UPS as a shipper is a very bad idea.never on Time,have already reschedule my delivery 3 time...worst delivery service possible.Use Purolator instead.

Very well! I encountered an unusual problem, and it was resolved to my satisfaction very quickly.

truely great experience and customer service

I love your product and it's very easy to use And very easy to put together

Steambow specifically Lucas did everything possible to make my purchasing experience fantastic unfortunately UPS fell down big time on delivery and compromised my purchase .thank-you Lucas

A piece of my product broke and they shipped me a new piece thank you so much