StealthSeminarReviews of stealthseminar.com

UPDATED RATING: It happens. You get someone on the other end of the support line who doesn't have the experience to know how to deal with your issue. That's what I experienced with my first experience with StealthSeminar, and it prompted me to leave a 1-star review. What happened after that is what has had me adjust my rating. Geoff (the founder) personally reached out to me after seeing my review and connected me with tech support who could assist in the issue (there was an actual problem that had to do with the country I live in having its IPs blocked by their hosting provider). Here's the thing, everything can't always be 100% handled with perfection every single time, but what a company does when there is a 'breakdown' tells you everything about their integrity. StealthSeminar's team has, and continues to, do what they can to resolve this issue and have been providing stellar customer services since. It is for this reason I've increased my rating to 4-Stars. I will update this rating as new information comes available. Right now, we're looking at how to resolve this issue. ORIGINAL RATING: Don't waste your time. I signed up for StealthWebinar and had nothing but a bug-filled experience. From the point of sign-up and onward, their system failed every step of the way. When I did eventually get access to the dashboard because of the sign-up failure I experienced, little things like thumbnail images weren't populating, but worse than that, their actual platform wasn't functional. I could not access pages. I could not preview pages, and so on. So I jumped onto tech support and did follow their normal 'clear cache', try a different browser, etc. What I was told to do did not fix the issue. I used browsers that I don't typically use on my device and still had the same outcome. Chrome, Firefox, Safari. All the same issue. I was then told that the only thing they can do is recommend what they did with clearing the cache or trying a different browser and because no other customers have had issues, and the accounts dashboard on their browser is working, there’s nothing they can do for me. I requested that a ticket be created to have the issue looked at further. The tech support representative reiterated that there was nothing left for them to be able to do for me and it must therefore be my computer. No ticket will be created to look into this further. Here’s the thing, if you aren’t collecting tickets for issues being reported, how do you really know I’m the only one? The platform was literally unusable for me with the bugs I experienced, so I had no other recourse than to cancel the account with the companies stance of refusing to investigate further. Full Discloser: I am a certified automation consultant whose full-time job (for the past 10+ years) is to set this type of tech up for people all day long. Particularly for course creators. I have used other automated webinar platforms many times in the past, however, this was my first StealthSeminar experience. I am used to platforms having the occasional issue - this is normal and par for the course. It happens. Typically what would happen in this situation is I go through the motions of collecting information to help their developers troubleshoot the bug. This includes screenshots, screencasts, and other such details that help resolve these types of issues. What’s not normal is the total lack of tech support available from this platform. Maybe they have great 'how to' customer "tech" support (I didn't get far along on this platform to experience this). But actual tech support for bugs is seriously lacking which is why I professionally recommend staying away from StealthSeminar.

So far have found stealth really good. I am new to stealth. It has a great support team and I attended the free webinar weds with Geoff! He recommended 1 thing which was light bulb for me and improved my webinar greatly!

This is a great platform for running a webinar. It is very well presented and organised. The support is very good. Would highly recommend

The Stealth Team always seems to do their best to help, and is very quick to respond and solve any issues. Overall, I'm really happy with the authenticity, the ease and value of the platform. I recommend them all the time.

Stealth Seminar has worked very very well for our marketing needs. It has given us better results than running a webinar on other platforms. We are not 100% sure why however it seems that our Contacts feel more engaged than when simply watching a video. The faux chat is awesome, the analytics are super helpful, the email reminder system as well as the ability to put custom CTAs and downloadable PDFs is a big bonus. We would like to customize our waiting room a bit more and that is not a deal breaker. The support we got in setting everything up was wonderful, efficient, professional, and very informative. The trainings and weekly webinars are gold nuggets for anyone wanting to squeeze every little opportunity out of your membership with Stealth Seminar. It is obvious that Stealth Seminar truly cares about their clients and their client's success.