StealthAngelSurvivalReviews of stealthangelsurvival.com

Tried to cancel order an hour after ordering, was told 2 days via later, via email, to just return the product when it arrived. Fine, no big deal, except the require I pay the return shipping. I think this is crap. As their return policy states they provide return labels if they are at fault (which I believe they are). After several emails, my issue has not even been address or acknowledged. I've also left several voicemails, with no return call. This has been a horrible experience.

As a repeat customer of Stealth Angel I was happy to order a backpack as a birthday gift for my son in law. Although my bank and pay pal showed that the payment went through immediately, I didn’t receive an order confirmation email as I normally would, so contacted customer service to check it had gone through at their end and to request email confirmation. This resulted in a ‘conversation’ over four days, because SA were very slow to respond. All their emails were blunt and perfunctory, no ‘hi’ or ‘how can I help you?’ just blunt questions asking for the same info over and over. To be honest, I assumed it was a bot - although bots are usually more friendly. After asking me to repeat the information and send screen shots four times, I asked if they could please just refer back to the thread so I didn’t need to keep repeating myself. This request was answered with ‘you don’t need to be so rude’. I’m wondering what’s happened to their customer service as they’ve lost mine and my family’s long-term custom through their rep’s lack of courtesy, and their poor admin systems. At least the refund was processed quickly!

For three days I have been attempting to contact Stealth Angel with absolutely no luck. They have disregarded my cancelled order messages and sent the items to the wrong address. This site lists inflated prices and then pretends to offer substantial discounts, making the customer jump for a "deal." Don't fall for it.