StealthAngelSurvivalReviews of stealthangelsurvival.com

Purchased tac flashlight and plasma lighter but forgot to use discount code. So I tried to cancel order but couldn’t. So I purchased same items within minutes this time used code and got discount. Sent 3 messages to their customer service, the first within minutes the other two the next day. No response. So I called 3 days later and left message . Finally the next day I received a return call. The lady was rude and dismissive like I was putting her out. Said she didn’t know if she could cancel order offered no other solutions and abruptly hung up the phone. Never heard from them again! Their customer service is disgraceful!!!… have purchased hundreds of dollars in merchandise from them over the years. Been a very loyal customer and this is the way they treat me??… I will never purchase another item from them. Appears they care about money and nothing more - the hell with helping their customers. Many other companies to purchase same merchandise. Will use them from now on. Stay away they are the worst. Den

After the hurricane in PA, I purchased THREE of the 3 Person Emergency Kit / Survival Bag (72 Hours) Stealth Angel Survival - Black Fulfilled October 07, 2024. I found issues with some of the items, but not worth the low cost to replace. Every month or so I pull out the equipment, check it, put devices on chargers, etc and within 6 months, the completely unused crank solar radio was dead. I emailed support and their response was: "Please be advise you're passed the 60 day return policy" I purchased these bags as backups and the hardware is already dead within 6 months of storing in a closet with no usage. The quality is poor and customer support doesn't care. I will purchase from Amazon or other reputable stores from now on. After reading more of the reviews here, I see why people stay away from this company. I've since gone online to YT and found tons of grab videos on making your own bugout bag and you can get much better, higher quality, when you price out for 2,3,or more bags (say for your family). A natural disaster got this company some money but after going through the items and trying to work with their support team, it really isn't safe or prudent to buy from them if they are not willing to honor and support their products. Check out YT for videos. Make a spreadsheet or download the 100s of examples, and just put all your items in your Amazon cart x3 or however many bags you want to make and divide by that number. Go to pawn shops for the nice extra like all-in-one tools. Really wish Stealth Angel cared about their products and reputation. I planned to buy a lot more from them, but my experience has changed my mind. Stay safe out there.

My experience has similarities to many reviews on here regarding this company. I received the 26 inch stick for defensive purposes. I took it out and it telescoped out and I retracted it twice. The second time it was stuck and never returned to the closed position. This companies response to my email to customer service was only to warn me not to contact them more than once or my issue would be put back to the end of their queue. Interesting but the phone number has no one to answer it. This is a familiar game that smacks of bad business or a scam business. If these folks don't send me a label to honor the 100% guarantee I am not going to spend my money to return a 26" item because it should be 10 inches but instead will contact the Attorneys General of California and Pennsylvania since they have conducted business in both states make a complaint and accept that I have been bamboozled. As usual one is best served to check Trustpilot first read the reviews and not do business with companies who have scored 1.9 on Trustpilot ratings. As I gave the customer service people an opportunity to help address problems with the product I found that the person(s) who I spoke with were impatient and attacked the notion that this stick was problematic. The suggestions they had did not work. I wasted money on a product that they picked up for a sawbuck and dumped on an unsuspecting public. At least I can use Trustpilot to warn folks not to do business with them. Buyer Beware. As smart as I may think I am I didn't check them on Trustpilot first. I wrote first review in June and again in July. Thanks

I ordered a retractable self-defense stick, and it was defective. Once extended, it jammed and was nearly impossible to return to the retracted position. The company refused to provide a paid label for return shipping. When I sent the defective product back at my own expense, they then deducted the price of the original shipping (which had been offered for free) from my refund. It is incomprehensible how a company with such policies can stay in business.

Item never arrived that we ordered. We contacted StealthAngelSurvival and they just resent the tracking number. We followed up with other emails which they did not reply to and when I called and left messages, they never returned our calls. Sent email asking for refund or overnight the item we ordered and received no reply back from them. I would not recommend ordering anything from them. Now every time I see their advertisement on FaceBook, I will write a bad review. Companies like this give retailers a bad name.

Ordered 10 survival backpacks, received 5. They would not refund me or send my the 5 owed. They said I signed for the package, which I did, but only for 5 backpacks, not 10. Liars and theives. Take your money elsewhere.

I ordered a cross body canvas bag which is very poor quality. It's not even canvas....it's hard plastic. When I contacted them and asked for a refund...they won't issue a return label which means I pay twice for shipping. I will never purchase from them again. They don't care.

This is a terrible company! I received a bag that was severely deffective, and have been trying for the past two months to return it, without success. I just have been either ignored or gotten evasive or not-pertinent replies. Do not trust this vendor!