Megan
Maybe a bait and switch
FIrst, charges were added at the time of paypal processing that were not on the original invoice. Second, this product does not appear to be the same. It is labeled the same but has a different color, consistency and a very different fragrance. I know different batches can vary but this is not even the same product. Disappointed bc this is a knock off of the JVC brand and the first tube I ordered I liked better than the legit JVC. But this isn't the same as either one. So I'm done with this outfit.
Response from SteadiltySep 22, 2026
Dear Megan, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team