State FilingsReviews of state-filings.com

Response from State FilingsMay 8, 2025

Hi Shanon, To help locate your order, we'll need either the order number or your husband's name. Once we have that information, we’ll be happy to assist you promptly. Alternatively, you can log in to your business portal, where your dedicated agent's name, phone number, and email are displayed in the bottom right corner. They can also assist you directly. I also want to address your concern—our business operates with full transparency and integrity. We are absolutely not a fraudulent company. We take pride in our services and customer support, and we work hard to provide a positive experience for all our clients. If there’s any misunderstanding, we’re more than willing to clear it up and ensure you’re fully satisfied. Looking forward to resolving this for you, - State Filings Management Team

Response from State FilingsMay 6, 2025

Hi Derrick, We want to clarify a few important details regarding your order. State Filings is a third-party filing service, which is clearly stated in multiple places on our website—including a short and very direct disclaimer on the order form page that explicitly notes we are a third-party entity not affiliated with the government. We keep this language brief and clear to ensure customers read and understand it before submitting their order. In the future if you are looking for a government website, please know that they will always end in .GOV. Your order was submitted to the state today, May 5th. LLC approvals in your state typically take 5–10 business days. Once the state completes their processing, your official incorporation documents will be available in your customer dashboard. We take these filings seriously and ensure every order is processed accurately and promptly. If you have questions or need support, our team is available and ready to assist. Again, we're sorry you're unhappy with the experience so far, and we’re here to help however we can. Thank you, State Filings Management Team

Response from State FilingsApr 29, 2025

Hi Clayton, We’re sorry to hear about your frustration and want to clarify a few important details. State Filings is not a government entity, and we are fully transparent about this throughout our website — including clear disclosures on our homepage, checkout process, and client agreement. That agreement plainly states that we are a third-party designee, not affiliated with any government agency. We keep this notice short and direct to ensure it's easily read and understood — something that may have been helpful for you to review more carefully. Despite already processing and submitting your LLC to the state, we issued a full refund, including the non-refundable state filing fee, strictly as a courtesy. We take pride in offering a fair and responsive refund policy. There are no “stall tactics” — our support team handles all cases in the order received, and your refund was processed promptly. We stand by the honesty and integrity of our service and wish you the best moving forward. — State Filings Management Team

Response from State FilingsFeb 28, 2025

Hello Yuri, We appreciate your feedback and want to clarify the charges associated with your LLC formation. Without an order ID, we can’t review the specifics of your case, but we can explain how our billing works. If you were charged three times, these charges were likely for: Our Processing Fees – Covers the preparation and submission of your LLC filing. State Filing Fees – Every LLC must pay a mandatory fee to the state, which we collect and submit on your behalf. Without this, we cannot legally file your LLC. Registered Agent Fees – When forming an LLC, most states require a registered agent. At checkout, you agreed to use our registered agent service, which ensures your business remains compliant with state regulations. (You have the option to be your opt out of this) All of these fees are clearly displayed on the checkout page before payment is made. Our agents are here to assist and explain charges, not to cause frustration. If you had reached out about canceling, we could have reviewed refund options. However, when multiple charges are disputed with the bank, we are unable to provide further support, as the disputes block our ability to process your order. This is why we strongly encourage customers to speak with their account manager before initiating disputes. We apologize for any confusion and are happy to assist further. Please reach out to us directly if you have any questions. Thank you State Filings Management Team