StarsjacketReviews of starsjacket.com

Ordered a jacket on 12/02/25. got an email response right away stating would ship soon. Website says within 2 weeks. It is now 12/28/25 and I have received no further communication. Have emailed multiple times for update as well as done the'24/7 chat' and NEVER received any response. I did ask chat gbt about website before purchase, and response was 68% positive reviews online. Based on my experience, I believe I have been scammed. BUYER BEWARE!!!!

Their using pictures of the original products and selling fakes. The business address is listed as Florida but its products come from Pakistan. Avoid this site at all cost!

Item was not what I ordered. Quality 0, I had to pay for the return to Asia. Total scam.

Ordered an alpha industries yankees jacket as per the photo on the website. It's been over a month and still no word and the jacket will be a knock-off (fake) very disappointing experience.

Ordered 1 item on 8 Dec 2023. It is now 17 Jan 2024 and have not received my order. Have emailed the vendor multiple occasions for a status update, received replies stating the order would be shipped soon and they would send my tracking information in a few days. That never happened. Upon one of the recent email follow-ups I sent, they replied stating the item.has been shipped, yet did not give me the tracking information. I asked for a reason why this order is taking such an unreasonable amount of time to be delivered, but no response. I have notified them by email to provide the tracking information for my order. If I again receive no response nor my item, I will take the legal measures against this company. Warning to consumers: avoid making any purchases from this company. [UPDATE]: Finally received order but item was not correct. Received item that was not the product that was advertised or that I selected. Contacted Seller again via email to notify that I want my full refund and to be provided the steps for returning the item. They attempted to negotiate stating that would provide a 40% refund if I kept the item. I replied with declination of the offer due to not wanting the incorrect item, and that I was needing the steps for returning the item to get my money back. Making a purchase from this seller was a huge mistake. Many red flags after the initial purchase. Consumers beware.

Website stated that if it was ordered before Dec10th that it would arrive before Christmas. Well it didn’t and tried to contact to return it . Did not reply and send folllow email. Many apologies and finally received the notification to return to Johannesburg South Africa yet their place of business states that they are in CA. This so wrong and disputing the charge DO NOT ORDER ANYTHING FROM THESE PEOPLE! Their website should state exactly where the product is shipping from in order to make an informative decision prior to making the commitment to spend our hard working money!

they never answer to customer emails.the products are really bad.if you ask for a refund the ask you to send back the jacket to dubai.the price from europe to dubai is more then the price of the jackets.they are swindler Son estafadores no teneis que comprar nada a esta tienda

Fraud , This is what Happen, d , Reported to my bank , Of , , a $210”.00 , Nott happy , Never got a coat , Call, d the number , It was a no show , Said , The Number Didn, t excist”