StarsbestingReviews of starsbesting.com

I ordered an item over two months ago. It still is 'in transit.' Nobody knows where in transit or what company, but I'm supposed to believe that it was shipped. At first they said it was shipped from Italy. Then it said it was shipped from China. Nowhere on the ad did it say it would be coming from outside the US. I asked for a refund but only get emails saying that they are sorry, but the item is in transit. Just wait; it will arrive. Done buy from them if you don't want to be ripped off!!

Terrible customer service! I ordered a nice bracelet for my husband for Christmas...there was NOTHING when ordered that suggested I needed to select a size. Well, it came and it barely fits a tiny woman's wrist! I contacted the company, got ridiculous responses back and was finally offered $3 for my troubles. I paid nearly $30. After much back and forth, in which "Mikha" says she's done everything possible to help me, the final offer was $4. The products look great in the photos but I'd rather pay more money in person than have to deal with manipulative customer service reps who have no intention of helping the customer. 100% NOT worth it! Do NOT purchase from this company! Seriously, do NOT buy from them!

Men's Leather Bracelet-3 stylesObsidian. HORRIBLE CUSTOMER SERVICE!!!! AFTER 28 EMAILS BACK AND FORTH OVER THE $20 BRACKET NOT FITTING MY WRIST THEY SLOWLY OFFERED UP TO $4 REFUND. AT THE END THEY SAID: We feel sorry for not meeting your requirements perfectly. The products we sent to you are indeed mailed according to the products you ordered, so you have received the correct products. I can only do my best to fight for compensation for you. Now this result is the result of my communication with multiple staff members. Don't you really think about it again? Thank you for your understanding and wish you a happy life!

I ordered an Elephant toy tidy bin, which was complete with an attached playmat. The concept is brilliant - you pull the string of the playmat with all the toys inside and it turns into a little sack that goes into the Elephant bin bag. I only received a felt elephant bin (poor quality) and no playmat. I asked about the playmat as I hadn't received it and was advised that their dispatcher confirmed it has been sent. They asked me to check my parcel package again, which was ridiculous as it definitely wasn’t there. I sent them photos, as requested, but they still insisted that the dispatcher had sent it... I am not a liar! Offered me $3 then $5. I refused and said I would send it back. The answer I got was that I would have to send it to China at my own cost which would be more than the £32.90 that I paid for it! Don’t buy from them!

On 29th April, I ordered a very cute Elephant toy tidy bin, which was complete with an attached playmat. The concept is brilliant - you pull the string of the playmat with all the toys inside and it turns into a little sack that goes into the Elephant bin bag. I only received the elephant bin and no playmat. I asked about the playmat as I hadn't received it and advised that their dispatcher confirmed it has been sent. They asked me to check my parcel package again, which I didn't have to, as it was so small you couldn't possibly miss what was inside. I sent them photos, as requested, but they still insisted that the dispatcher had sent it... and they thanked me for my understanding. I replied again that I hadn't received it and they not only confirmed again that it was sent, but also told me I had good taste and the size would suit me well that if I didn't like it, to give it to a friend or family - thank you for your cooperation!!! What? It's a toy bag! Why would I wear it! It would cost me more to return it and they're selling the bag with mat cheaper now than I paid for it. My experience and bad customer service, where for them the customer is never right is a rip off! I have the bag, which is flimsier than I thought it would be. I imagine after packing toys away in in for a while, that out would tear. So I'm just going to use it as a knitting bag.