Staple PigeonReviews of staplepigeon.com

I wish I would have read the reviews before ordering from these scammers!!! They stole my money and ignore all my emails. They are lucky that I can't meet them face to face!!

Got my (second) order from the US in six working days. Paid 35$ shipping cost, but thats okay. It went smooth. No custom fees this time, but you're never sure. On my first order from the US back in 2021 I paid some fees.. also the order took almost four weeks before it arrived.

Ordered the Puma x Staple Pigeon Slipstream shoes and everything was fine till I noticed the print on both shoes was completely different. Emailed customer service, got nothing and this was a few days before the return window closed so I requested a refund and sent the shoes back. It made it to it's destination (I kept the tracking info) but nothing from them after the 10 BD window. No notification from them since. Keep my 140 bucks then, be a garbage company.

I have to say, I absolutely love Staple Clothing. The founder, Jeff, has created a brand that perfectly captures the intersection of fashion and streetwear, and I can't get enough of their designs. However, my recent experience with their warehouse staff has left me feeling disappointed and frustrated. It took months for my order to arrive, and when it finally did, I was missing half of my outfit. I reached out to customer service for an update and was told I would receive the missing items "soon." After several more months of waiting and no communication, I offered to send back the incomplete outfit since it made no sense to keep half of it. Unfortunately, I didn't hear back for months, and when I finally did, I just got sent a refund for the missing half. On top of that, I had ordered a bathing suit that arrived ripped, and when I tried to return it for a refund, I was denied. It's frustrating to know that the people working at the warehouse don't seem to care about the reputation of the brand and the experience of their customers. Sadly, due to the incompetence and disrespect of the people working at their warehouse, I will not be purchasing from Staple Clothing again. As much as I appreciate their unique designs and the passion of the founder, Jeff, it's not worth the frustration and disappointment of dealing with such poor customer service. I hope that they can address these issues and regain the trust of their customers.

Wish I could give zero stars. After numerous request and three weeks they finally shipped my order only because I filed a claim with PayPal. Customer Service won’t respond to emails or phone calls and will send you the same cookie cutter email when they track your number to your email only after you call. Supposed to receive order this week so hopefully it gets fulfilled properly without damage. Worst companies I’ve dealt with. Spend your money with someone who respects you as a customer.

Ordered Hello Kitty hoodie. 3rd week still unfulfilled. Inquiry states they will get on it. 4th week my order was cancelled and refunded. No stock. What a crack of BS! If you don't have it then don't put it in your website as available!

The new hoodie I bought came with an unstitched shoulder, and the customer service is awful

I'll give 2* because I do really like their products, but I'm being extremely generous as CS is extremely important to me. I just wish it were important to this company as well. Shipping and distribution are horrendous. It took over a month to receive 2 of 3 items I purchased and the third item just never came. I got almost no response from CS until just about the last few days, where they attempted to charge me again for the items I already paid for, 1 of which I never received. I've been asking them to cancel that order and refund my money for weeks now and I'm still waiting. And I'm not the only one. There's a reason their trustpilot score is so low. I just wish I knew that before hand. I will never buy directly from this company again, which is a shame because I do really enjoy these clothes. BE WARNED.