Maggie C.
Canceled Order - Not Told
I placed an order August 7, 2026. Emailed September 8 to get an update on why it hadn't shipped, and received an email September 9 that someone would look into it and get back to me. By September 25, I still hadn't heard back so I emailed again. When I hadn't received an answer by September 29, I checked the shipping link I originally received and found that my order was canceled on SEPTEMBER 11 and no one informed me. I'm very disappointed and had I known earlier, I could have searched for the product elsewhere.


