Jessica B.
I ordered a second time from StackUp…
I ordered a second time from StackUp Packaging and this time the experience was not smooth at all, and my issues and concerns have been ignored. I'm so disappointed. I have packaging that was not printed the way we discussed, the direction of the front and back of the business cards are going in opposite directions. The colors are not consistent across the business cards and sample cards. I submitted pictures and then was asked to provide a video, all of which I have done. Since submitting the video, no one returns my calls, texts or emails, to Marvin Johnson directly or to the StackUp Packaging. The order was placed on 3/26, it was not received until 5/7. I sent pictures and Marvin said that the production manager was out of the office for weeks and then on 6/4 asked that I send a video of the issues. I sent the video to Marvin but I haven't receive a response since and calls, emails, texts to Marvin and to Stackup Packaging have gone unanswered.




