Leah E.
Bad customer service
I ordered the purple make over but they gave me an entirely different Rio. When I reached out to the company they were unhelpful and told me I could not even get a partial refund. I would have to go out of my way and ship the whole thing back which is a huge inconvenience. I have a full time job and kids and don’t have the time to go do that. I do not want to wait another 2-3 weeks to use something I ordered and was so excited for. A good business would just mail the correct base part and not inconvenience the customer. Really disappointed. Bad customer service.


