StabilityproReviews of stabilitypro.com

I am trying to reach someone who will actually resolve this issue. I ordered 2 ab stimulator with remote kits last week and when my package envelope arrived with your companies label.....it was not at all what I ordered. I emailed customer service and provided requested pictures of product and was told I needed to contact the company of the received product. I have called and left a message with your company and still no resolution. Why is another company's product shipping with your credentials??? I will never order from StabilityPro again as you clearly are not a credible company and you're just out to take people's money and send the bogus product.

Wish I read about them prior to purchase. Based on my experience, very poor customer service. Website claimed refunds / exchanges were OK. After poor quality garment arrived, and sized wrong, no one would answer an email or phone message. (until I opened dispute with credit card company) After someone reached out with "I checked with my manager and we will offer you -50% off", I explained I would write and post an honest review. VERY POOR CUSTOMER SERVICE and I cannot recommend this merchant at all.

Don't buy anything from this company they're Crooks they don't refund your money they tell you the product was on sale they try to bait and switch you don't buy anything from them.

I received my back/posture brace, and It is too small for my shoulder and chest size. It is a 3X, because I anticipated this problem. It must be designed for a small woman. I have made repeated attempts to contact them, but they never replied. Apparently they are only out to bilk the money out of you. Do yourself favor and don't buy anything from these shysters.

I wish I could give no stars if I could! Cannot return products if use a discount code despite they push the code with products at check out ?! Sneaky clause that they have in their return policy and is a crooked way to do business. Customer service are dumb as well, email them and they ask for my email despite the fact I emailed them..then they say I must have ordered from somewhere else despite the fact I sent screen shots of order which included my name order number and their website! Buyer be warned !

I recently ordered a knee brace from stabilitypro and while on the order I accidentally ordered two. I immediately contacted customer service about the mistake. I was informed that there was a NO RETURN POLICY. Once items were received and I tried on… it started to roll down my leg and was no serving the purpose it was purchased for. Again I reached out to customer service and I was told NO REFUND for second purchase (that was an accident) and store credit (maybe) for the first one I ordered. Not a satisfied customer!!!

I bought a poorly made ankle brace and tried to return it but got this response “Your purchase does not qualify for a refund or an exchange since the item was on sale and discounted.” Their products are constantly discounted with all the coupons they give out so there’s little chance someone will buy this at full price. They mention this little caveat at the very bottom of their return policy, so far down you’d miss it. And you wouldn’t think there would be any exclusions with the way the rest of the policy is written. I even read the return policy prior to buying. I read that another customer also read the return policy and that exclusion wasn’t mentioned but when StabilityPro emailed a link pointing to their return policy it was a different web page. I think that happened to me too. This company is a big scam.

Stability Pro will not return my call. I have an outstanding store credit of $23.90 and I need the code to get and use my store credit. I'm hating this company for not communicating to me. Very poor service!