I ordered a squishable as a gift for my friend. it was never delivered because they messed up the address. I contacted them about this and they said they would resend. after a week I had not received a new tracking number and contacted them again. when it finally arrived, it was the completely wrong item and was addressed to the wrong name. I contacted them yet again and they expected me to send back the incorrect item despite it being entirely their fault. who knows if the replacement will even show up, or be the item I originally ordered. would not order from them again because quality control and customer service sucks.
MS
Morgaine S.
Never use this company
Never use this company!
I have tried to get my money back for years cause it was over £100.
They just palmed me off when I chased them, my parcel was lost but they never did anything to help or solve the issue.
I normally never give harsh reviews are kick off but honestly, I gave up in the end cause they didn't care and their team on the emails were awful.
I would love for someone to actually help me out after OVER LITERALLY TWO YEARS!!!!!
HB
heccingood B.
Read reviews before ordering from squishables.com
I made an order and needed to change something on the label, so I contacted customer service through 3 different means. Social media, emailing their contact email, and using their form for them to contact me about my issues. None of them have responded to me in a helpful manner over the last 4 days. I'm not concerned about product quality, but the customer service is horrible:
- You get a response after 48 hours
- Nobody touches bases with you after they seem to recognize that the issue is existing
I am very disappointed with this company and how they handle customer support, but as of now my products already have labels made with no idea how they will be getting to me. Nobody touched bases with me to let me know if it has been fixed, or to confirm my mailing address.
I hope this helps somebody, I regret not checking reviews from this company.
GA
Gabi
Selling demon and baphomet soft toys to…
Selling demon and baphomet soft toys to children. Sick freaks
LM
LMCQ
Reporting to the BBB
WHERE IS THIS COMPANIES CUSTOMER SERVICE NUMBER!
I even called their corp. office and they are clueless to offer an number to track your order. I suggest everyone report them to the Better Business Bureau in MASS so that they either get shut down or start being ethical. Horrible company...
DG
Duckie G.
WORST STUFF ANIMAL EVER
WORST STUFF ANIMAL EVER! They glued the arms on instead of sticking it! They need better quality control, this is poor service, quality and price! Please don’t buy these shifty stuff animals.
AS
Ash
This website isn't affiliated with…
This website isn't affiliated with squishmallow. They make knock offs and sell them at normal cost.
I purchased and it came with no tag what so ever. I've ordered and received one direct from squishmallow before and it has 2 tags and it's stuffed further. The guy I got from squishable was hardly stuffed in comparison.
AL
Alex
Squishable.com Crushed Small Business Because Of Envy
Guys, I want to tell a funny story about Squishable.com. This is not only a funny story, but also a story about greed and envy.
I had a store on Etsy (or rather there were 3 of them) and I was selling a toy doctor plague.
Once upin time I received a copyright infringement complaint. The listing was removed. But at that time, I did not know that someone was complaining about me because I had not seen the email of etsy.
The fact is that this toy is made in China and a lot of sellers sell them. So I knew this design does not belong to anyone.
But apparently Squishable.com became jealous that I sell this toy. In short, my store was deleted.
Ok, I had two more operating stores. This toy was listed also there. I received a message from an anonymous account, her name was Zoe and she told me to remove the listing. And she gave the intellectual property license number. I knew that this design did not belong to Squishable.com, nevertheless I checked the license number and of course it was fake.
My listing was deleted, I was outraged and wrote to Etsy that the complaint was fake and the license number was not valid.
My store was restored but then suspend again.
Ok, I have one more last store, I put that toy up for sale again. And again that person writes to me, but under a different name. I write give the license number, he gives and these are already other numbers. Haha!
Can you imagine? That is, at first time they gave me other numbers, now totally different, how can the license number of one toy have 2 numbers? Ok, I check this license number and that I see it is not valid, that is, it is a fake number written randomly. My listing is being deleted again. Can you imagine? That is, my listing is being deleted, Etsy did not check if the complaint is legitimate and whether the license numbers really exist and are they really license numbers of the toy?
There is no limit to my anger. I am writing an angry letter to the Etsy why they are deleting the listing due to fake complaints.
Do you know what happened next? Believe it or not, my stores have been completely deleted!
Do you guys understand? My stores were deleted due to fake complaints with fake license numbers from anonymous people !!
That is, this person from the site Squishable.com could easily with fake license numbers destroy the person's business! Out of envy and jealousy, they destroyed my stores.
I have never seen such negligence in my life.
Well, I found this Squishable on Amazon, on Amazon, dozens of sellers sell doctor plague, if it really was a licensed product, then Amazon would have deleted all listings from other sellers long ago.
I decided to do with them just like they did to me.
I think these people from Squishable.com need to pay attention to their customers and not look for competitors whose sales are better than theirs and not envy.
By the way, all of their products is from China! They order goods from Alibaba and resell in the USA.
The scheme is as follows: you create a website, make a logo and come up with a brand name, order goods on an alibaba with your logo and sell and tell everyone that these are your designs and only you have the right to sell them.
Guys don't buy from them. You shouldn't buy goods from people with a bad aura, and envy and greed are bad energy!