Squareshot is a tech-enabled photography service with studios in NY and LA. We do catalog, creative, and model shots for e-commerce brands across the US. Since 2017, we've worked with over 2,500 fashion and lifestyle brands, such as Corkcicle, Knickerbocker, Farmacy Beauty, Brain Dead, U Beauty, The Outset (Scarlet Johansson), Bel-Air Athletics (Will Smith), Whoop, Sweetgreen, WYN BEAUTY by Serena Williams, Universal Music, and many more.E-commerce does not exist without visual content. We're on a mission to make it the easiest way to get it online. We focus on speed, reliability, and user experience.
Squareshot (squareshot.co) has 36 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
squareshot.co
Website
squareshot.co
Category
Sales & Marketing
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 36% of reviews.
Latest
Most recent review: October 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Worked with the Squareshot team to get on-model photography work and product flat-lays. They did an amazing job. The entire process was smooth and the team was wonderful to work with. Everything came out super professional looking and eye-catching. Will absolutely be working with them again for future projects.
Response from SquareshotOct 5, 2025
Ryan,
Thank you so much for your wonderful feedback! Our team truly enjoyed working with you and is super inspired by your shoutout. We’re excited to welcome your next project at our NY studio!
Warmly,
Alina & Team Squareshot
CU
customer
Very professional service
Very professional service, great communication throughout the process. Fast response times and ready to answer questions and help ensure you get the end product you want. Photos were exactly what I was expecting.
Response from SquareshotSep 7, 2025
Thank you so much for your kind words! We’re glad the photos met your expectations and that the process felt smooth.
Warmly,
Alina & Team Squareshot
DM
Dayton M.
Photos That Make You Look Like the Brands You Look Up To
The process was straightforward and easy to navigate. The team was kind, flexible, and really took the time to accommodate my needs. Communication was clear throughout, and everything felt professional from start to finish. If you're someone who struggles to get high-quality ecom photos that match the standard of top-tier brands, I’d 100% recommend Squareshot.
Response from SquareshotSep 7, 2025
Dayton, we really appreciate your kind words and recommendation! It means a lot that the photos and process lived up to your expectations.
Warmly,
Alina & Team Squareshot
BS
B. S.
10/10 recommend for all your product images
We only use Square Shot for our product photography—they’ve truly become an essential part of our process. Being able to shoot in-person at their Brooklyn studio is a huge plus. It saves so much time and allows us to experiment with different concepts (on mannequin, lay flat with pins, etc.) to see what works best for our products on the spot, without needing a reshoot. The turnaround time is incredibly fast, and they’re always quick to make any adjustments we need. Great customer service, super professional team. 10/10 recommend!
Response from SquareshotSep 7, 2025
We’re so happy to be part of your process and love having you at the Brooklyn studio! Thanks for trusting us with your product photography.
Warmly,
Alina & Team Squareshot
CM
Clayton M.
Positive Customer Experience
I had a great experience working with the Squareshot team. Shoutout to Alina for being an excellent communicator and project manager. I had minor edits for a few of the photos and they were resolved after one revision. I will work with Squareshot for future product release
Response from SquareshotSep 7, 2025
Thanks so much, Clayton! Glad the edits were quick and everything went smoothly. Can’t wait to work with you again!
Warmly,
Alina & Team Squareshot
BC
Bell Connections L.
Great work!
Great work!
Response from SquareshotSep 7, 2025
Really appreciate it! Loved working on this project with you.
Warmly,
Alina & Team Squareshot
JM
J M.
The team was able to make our vision…
The team was able to make our vision come to life and they worked quickly to make revisions in the after shoot process.
Response from SquareshotSep 7, 2025
Thank you, Jessica!
We’re thrilled we could bring your vision to life! Glad the revisions process was quick and smooth, and that you’re happy with the results.
Warmly,
Alina & Team Squareshot
SV
Sharon V.
Terrible don't use them
Terrible don't use them! they lost my package and blamed me for it. Didn't even offer to do anything for me.
Response from SquareshotJan 7, 2025
Hi Sharon,
I hope you’re doing well this week.
I wanted to take a moment to address your concerns on behalf of the entire Squareshot team and provide some clarity about the unfortunate situation we’ve encountered.
First and foremost, we’re deeply saddened that the beginning of 2025 has brought this unpleasant experience for both you and us. As I mentioned in our earlier communication, I want to reiterate: we genuinely care about our clients’ packages, so we can bring their projects to life. A lost package is disappointing for you, and it’s equally disheartening for us as we lose the opportunity to collaborate and create the exceptional results you deserve. Please know that we share in your frustration and disappointment.
Let me walk you through the key points to clarify our perspective:
1) At no point have we placed blame on you for this situation. If you kindly review our communication, there is no statement that indicates otherwise. Based on the delivery information, it appears the issue occurred on USPS’s end, which aligns with challenges we’ve encountered with them in the past. I also acknowledged that we don’t recommend USPS in our automated delivery instruction emails and sincerely apologized for not additionally advising you of this during our correspondence. When I suggested contacting USPS, it was solely to help move the resolution process forward.
2) The day you informed me about the package delivery, I reached out to our studio team, including our studio assistant (who was out of the office at the time), to confirm whether the package had been received. As soon as possible that day, they clarified that the package had not been received on December 20th, as noted in your tracking details. Additionally, on January 2nd, our lead photographer conducted a thorough search of the building, but unfortunately, the package could not be located. Since the tracking number was not logged into our system-as advised in our email communication-our checks began only after you reached out on January 2nd. This delay, combined with the time that had elapsed, likely contributed to the difficulty in locating the package.
3) I fully acknowledge that I could have explicitly advised you to avoid using USPS in our email communication. For this, I sincerely apologize. I would have been sincerely happy if such guidance, provided earlier, might have altered the outcome of this situation. At the same time, since the tracking number was not logged into our system, our studio team was unaware the package was en route and believed delivery had not yet been initiated, especially given the holiday season. Had I proactively followed up with you during Christmas week, this situation, perhaps, might have been avoided as well.
To sum up, we deeply share in your disappointment over the lost package. We’ve reviewed this case internally and will improve our communication processes, particularly for first-time clients, ensuring delivery preferences are communicated in even greater detail.
Unfortunately, since the package never physically arrived at our studio, there’s little more we can do on our end to recover it. We strongly encourage you to continue investigating this case with USPS, as they are best positioned to assist in locating your shipment.
We understand how negative this situation may seem from your perspective, but please consider that we, as a company, cannot be held responsible for a delivery that did not make it to our studio. This situation cannot truly define us as a service, as we did not even have a chance to begin working on your project.
I personally hope that the lost package can either be found or reimbursed by the delivery service.
With kind regards,
Alina and the Squareshot team
