squareat.comReviews of squareat.com

I place an order. I got an email the day of my order telling me I would be notified when my order would be shipped. After 11 days, I got an email that my order was canceled and I would get a refund. I sent two emails to the company regarding the cancelation and when I would receive an email. I have not yet receive a response from the company.

This was truly hot garbage in a tiny square. Was bought as a Christmas gift and showed up very late. Yes, they sent me a email on the day it was suppose to arrive saying it was going to be late but really? The person who got it said she found the food gross, slimy and inedible. What I love is this review will not go anywhere. Please close your business you’re taking valuable space up in south Florida that could go to a vape store or crypto exchange center.

Very poor customer service. First order was lost in shipping. Said they would resend it. A few weeks later I had to contact them for a refund. Also automatically enrolled in an automatic subscription thing that I had contacted them to cancel, but didn’t until after the amount was withdrawn already…a week after contacting.

I wasn’t even able to eat the products purchased. They were warmer than room temperature upon arrival and unsafe to consume. I work from home and was able to quickly retrieve my package upon delivery. Despite attempting to reach out to square eat via instagram, email, and phone to allow them to correct this issue, I received no response. This lead me to file a charge back with my bank. Unfortunately they won the chargeback case and I’m out of $50. I wouldn’t recommend this company or their products to my worst enemy.

The meat was extremely soggy, and the cardboard was wet. The food was rather bland and was not worth the money.

I never got to try Squareat because the first time I ever ordered, the delivery person did not ring the doorbell or text me, so the package went missing. (I never have problems with stolen packages.) I tried contacting customer service, but because they package was considered "delivered," they not only would not give me a refund or replacement, but wouldn't even give me a discount to try again! I spent $150 for nothing.

I already wrote a bad review but Square Eat will not stop emailing me about leaving another one so I reiterate: The food showed up warm and cold packs had leaked goo all over the order. Cleaning all that took upwards of an hour. The first time I contacted the company about it, they apologized, credited me $30 (or 30%, I can't remember which), and assured me that it wouldn't happen again because they had invested in new cold packs that wouldn't leak. So I ordered from them again and the same thing happened. I contacted them about it and they told me they would investigate and keep me updated on the situation. Then I never heard from them again. *See below for their cunty, passive-aggressive response. **After my first update, they changed their response. I screenshot it, but I can't upload pictures, so here is the text, copied and pasted: Reply from squareat.com 7 minutes ago wow! Incredible how much free time you hav Daena Winston!!! Thank you so much for so many reviews ... we receive any review as positive because it helps us improve everyday! We apologize for the "repeated messages you say you receive" that won't happen again, and if it does well we know you will write another review!! Have a great day!

It’s a useless scam