SquabbleReviews of squabbleapp.com

Not getting any response after a month

I am compelled to write this review after an incredibly disheartening experience with Squabble, a software service that not only failed to deliver on its promises but also left me $700 poorer and utterly frustrated. My ordeal over the past three weeks with Squabble has been nothing short of a nightmare, marked by non-existent service delivery, ghost-like customer support, and a complete disregard for customer satisfaction. Non-Delivery of Services The core issue with Squabble is its absolute failure to provide the services I paid for. When I signed up, I was enticed by the array of features and support Squabble advertised. However, three weeks have elapsed since my payment was processed, and I have yet to see any of the promised services materialize. This lack of delivery is not just disappointing; it's unacceptable for any service, let alone one that charges a substantial fee of over $700. Ghostly Customer Support Adding insult to injury is Squabble's appalling customer support. In my attempts to seek answers and assistance, I have reached out multiple times via emails, phone calls, and even through their social media platforms. Each effort to engage with them has been met with a deafening silence. There's been no acknowledgment, no response, and certainly no resolution offered. It's as though my requests for support are being sent into a void. Financial and Professional Setbacks The financial implications of this debacle are significant. Investing a hefty sum into Squabble, I expected a professional service and at least basic customer support. The lack of transparency and communication from Squabble is deeply concerning. It feels like a case of taking the money and running, without any intention of delivering the promised services. Moreover, this situation has adversely impacted my professional plans. I depended on Squabble's services for critical aspects of my projects. Their failure to deliver has not only caused me financial loss but also project delays and reputational damage. Conclusion In summary, my experience with Squabble has been a complete letdown. The absence of service delivery, coupled with non-existent customer support and the significant financial loss, makes it impossible for me to recommend Squabble to anyone. To those considering Squabble for their software needs, I strongly advise looking elsewhere. There are numerous services available that genuinely value their customers and fulfill their commitments. Based on my experience, Squabble is certainly not one of them, and I caution potential customers to steer clear of this service.

If I could give this company zero stars I would. They charge you for a package that includes an “attorney drafted letter”. This letter is a generic form that you have to spend time working on to change this and that - it would probably take you a few hours. It is a form that can be found on Google for free. When you sign up for the bottom package, you are given the option to sign up for an upgrade at a later time, but once you pay for the bottom package, the upgrade is significantly more expensive in an email. You do not have the option on their site to upgrade. I was asked for $70 more rather than $35 more. If you are to upgrade, it does not include process serving, they try to charge me an extra $200 for that. I asked for my $60 back and they told me no refunds. I figured this would be a way to save me some time and energy but instead it created more of a headache. I would be better off, going down and filing this myself and sending my own demand letter. I definitely would not recommend this company.

This is a scam. They took my money, ignored me for months, then billed me for hundreds of dollars for 'court fees' after I'd already explained that I qualified for fee waivers, being on a fixed income. They ignored me again, never filed anything. I filed with the BBB and they invoked their no refund, no matter what clause. In between these fraudulent acts, I received two 'apology' letters for delays and failure to act in a timely mannner. Didn't matter. My money is gone and they're still banging on my door for more money. This was a small claims suit, and I could have done it entirely online myself (now I know). They're demanding that I go get notarized signatures, etc. I'm homebound, and this was not explained to me up front, so it's problematic. Be very careful and make sure they explain step by step, in writing, all that is required of YOU before moving forward. Even so, they will make things up as they go along, and they will always be right, you will never be wrong. Update: They sure do respond to criticism! Lies. I spoke with the court assistance program in Utah, and no notary is required when you’re pro se. Nothing else they’ve said is worthy of a response. I’ll believe the refund when I’ve seen it. They have 'authorized' a refund and claim that they are most interested in seeing that I get my case to court. I'm so grateful.

Why pay for legal services to have a template you pulled from the internet? Don’t you think people would have sent their own demand letter without buying your template you damn thieves? Then you sell court documents that I could also get and filled out myself. Then you demand a $95 filing fees at my local court when it is $70. You are scammers not attorneys.

I haven’t heard from them in almost 2 months since filing in the court. Very disappointing and not able to call them and find status due to time constraints.

I gave this company $320.00 to basically throw my money away. They have terrible communication about details between you and the court. You are hiring them to guide you but there is no communication. My case was dropped by the court after they filed so I had to go and file the case myself and pay over again. They are a pretend to help you but all they want is your money.

Again Squabble was not responding after numerous follow ups, since it delayed the serving due to the issue I mentioned earlier (wrong address). I have to hire another new server to redo the serving, requesting Squabble to return at least the serving fee, to avoid double charge for me. I believe as your client, my original intension to use Squabble was to rely on your knowledge, and save my time for filing a small claim case. But at the end, I spent more time to understand the requirements, and will have to communicate with the court on all the back and forth. I think I have already been very kind to just ask for a refund of process of service fee, instead of the entire service. While I have been following up multiple times on various single question/request, which is very disappointing, and defeat the purpose of using your service. Please take care of my request ASAP before this gets further delayed!