SquabbleReviews of squabbleapp.com

Response from SquabbleAug 14, 2024

Daniel, I looked into your case. We've been corresponding with you on all of your emails (We have 3 separate support tickets for you). In all of the cases we asked you for: (1) A copy of a demand letter sent to the defendant (any formal or informal writing asking for the money back suffices) and (2) A green certified USPS mail receipt showing that the demand letter was mailed. This is required by the state of Nevada in order to file and must be sent by you to the defendant. In one e-mail you indicated you would do this and we never heard back. As soon as you get us that proof of certified mailing known as the "Green Receipt" we can progress with filing your case and having it accepted by the court,

Response from SquabbleAug 5, 2024

Barry, you have been communicating with our case review team on your case. We received the documents from you that the court required and we are finalizing your case filing. We have 15 support ticket cases open for you in regards to the document we needed you to scan and send to us (As it is required by the court). We have received your scanned document and are progressing with your filing. UPDATE: I have confirmation from the case review team that your case was filed with the court. Thank you for providing the required documents and your patience. We expect acceptance and court date in 24-48 hours.

Response from SquabbleAug 14, 2024

Terry, I looked into your case. We prepared the correct court paperwork for the jurisdiction that will accept your claim based on where the incident arose and/or where the defendant resides. This is the Justice Court in Lyons Township. All we needed from you was to notarize the document so that we can file it with the court as well as get a copy of the certified mail receipt showing you mailed a demand letter to the defendant - which is required for filing in the state of Nevada. I can understand if you were suing a defendant in another state or much farther away in your own state, however, the court we determined has jurisdiction over your claim is your own local court and is a mere 7 miles from you. I'm not sure how else we can better accommodate you. If you can get the documents notarized and get us a copy of the certified mail receipt we can get your case filed right away.

Response from SquabbleAug 14, 2024

Mohammad, We filed your case and it was accepted by the court - all within a few business days. We cannot control the outcome of your court case in front of the judge. You have to present the facts to the judge. Squabble is here to ensure the proper court documents are filed and accepted by the court. We do this by having experience working with the court and their requirements for filing, guiding you through any needed materials or amended information. Once filed and accepted we provide an optional service of providing service of process (Serving the defendant the court summons). This is an optional service we provide and manage using a process server from our partner company, ABC Legal. You did not purchase that option which means you needed to serve the court documents and summons to the defendant lawfully, such as hiring your own process server or having a friend serve the documents and complete the required forms. The package you upgraded from was from our basic package called "Perfect Paperwork" which includes the completed court paperwork and a demand letter template. This allows you to send the defendant a credible threat of a pending lawsuit. The package you upgraded to allows us to file the case for you and in the event of any possible court rejection, handling the court's requirements and re-filing.... and as mentioned moving forward with service of process if that is an option you want us to handle for you. Squabble does not and legally cannot provide legal advice or representation. We provide assistance and expertise in getting your case documents prepared, filed, accepted and served.

Response from SquabbleJul 3, 2024

Carisa, I check in with our case review team. They let me know that they have already handled your refund. We apologize for the version of the form you received. I've been told by our filing agents that the court still accepts that form, however, we are updating the form we have and in doing so will be correcting the mistakes that you have pointed out for your particular case,

Response from SquabbleAug 21, 2024

Em, I am not able to locate your case online and for some reason cannot request that information from you. If you can share anything else (all I have is the name "Em") I can look into your matter.

Response from SquabbleAug 14, 2024

Marcos, I think there is some confusion. In researching your support requests that you emailed us you mention that we assigned an attorney to you named Frank J. Palermo and that you were charged a $49 subscription fee. You also mentioned that you had a zoom meeting scheduled with us at a particular time. We don't provide legal advice, we don't assign any attorneys and we do not schedule zoom meeting calls with attorneys. Above all of that we have no idea who Mr. Frank J. Palermo is. We provide small claims e-filing and take the required steps to ensure the case is properly filed and accepted by the court. We also can provide lawful service of process to serve the court documents and summons on the defendant. In another e-mail from you I can see that you let us know that you were able to settle your case out of court, which is the best outcome one can hope for. I am very happy for you, however, there is clearly some confusion between the services our company provided you (filing the case in court) and perhaps some other attorneys or services you may have also looked into.

Response from SquabbleAug 14, 2024

Natasha, I looked into your case. You did not pay Squabble to file your case for you along with other options such as serving the defendant after. You purchased our lowest package in which you are provided completed court documents for you to either file in court yourself or to send along with the demand letter to attempt to settle the case prior to filing. This is known as a credible threat as the defendant can see you have pending court documents ready to file. We provided you an option to have us file the case for you if your attempts to settle the case did not provide the desired outcome as well as some instructions on where to file the case yourself. We would have been happy to file the case for you (and still are) using one of our upgraded packages that include the service.