SquabbleReviews of squabbleapp.com

Response from SquabbleNov 25, 2024

A.M., I sent you a request for information via TrustPilot so that I can research this and better address your feedback and concerns. I think I found you based on the information you provided and your initials, however, I want to make sure the case I found is actually you. Thank You!

Response from SquabbleOct 30, 2024

Gianna/Phillip, I've researched your case. If the court attempted certified mail then that is simply the process that some courts follow. We did, however, also send out a process server to attempt to serve the documents. The defendant was determined to not reside at that address. Also, some courts (and especially several around the Sacramento area) have been experiencing longer than normal delays in processing new case filings. A skip trace discovered a newer potential address in Rocklin. The service of process on that address is on hold until a motion is filed with the court for a continuance to allow for more time to attempt service at that new address. Service of process can be difficult when the defendant is not easy to find and it is common to file for court continuances to allow for more time to locate the defendant. Squabble prides itself on upholding the utmost professionalism, integrity, and efficiency in its platform. Our users’ satisfaction is our primary concern. I've upgraded your package to our highest-level package. This will allow you to schedule an appointment with a case agent and speak with them live about that court continuance. To schedule an appointment simply log into your My Squabbles portal and click the option for "Schedule an Appointment" on the screen with all of the details and progress of your case. Please login into your Squabble account and make an appointment at your earliest convenience.

Response from SquabbleOct 21, 2024

Aymann, I see you have filed 3 cases with Squabble. All 3 of them were filed and accepted by the courts within 5 days and I see that 2 of them were successfully served (defendant served court summons). I see on one of the cases that the process server was not able to track down the defendant after multiple attempts. I noticed you had a recent court date. I also see that one of your cases is a Dedicated Case Agent package (The KLM Trans case). I encourage you to log into your account and use that case to schedule an appointment to meet with a case agent. You can discuss any of your 3 cases if you wish, but that case will give you an option to schedule the appointment. This will allow us to better understand your experience and determine if there is anything we can do to assist you beyond what we have already done.

Response from SquabbleOct 16, 2024

Thomas, I've gone ahead and refunded the remaining balance on the "WM On Time Trucking" case. We would appreciate it if you would refrain from communicating with us through 1 star reviews. This is why we wanted to schedule that appointment, so that we could sort all of your concerns out in one shot.

Response from SquabbleOct 15, 2024

Steve, We've refunded your payment. Squabble prepares and files paperwork for all jurisdictions in the U.S. Some jurisdictions (such as yours) literally have very simple forms whereas many have much more complicated forms as well as very particular requirements for who you can sue, what you can sue for or where to file that suit. The forms do indeed come directly from the courts (as they must). In your jurisdiction the form is quite (I would even say overly) simple, but this is not the case for a majority of court documents in most jurisdictions. Some jurisdictions don't even have forms available online or they have various attachments to those forms that are required for in certain situations. The intended value is not just in preparing the paperwork, but it is ensuring you can sue in that jurisdiction as well as providing other optional services that can aid you such as having Squabble ultimately file the case and serve the defendant or have a professional case assessment prepared for you to be better prepared to defend your case. Thank you for using Squabble. In the future, if you need to have this case or another case filed for you as well as have the defendants properly served, I hope you consider us.

Response from SquabbleOct 16, 2024

Dasir, I cannot locate any cases matching the name you posted this review under. I also cannot find any emails sent to us under that name or any variation of it. Some courts have documents that must be notarized. Notarize.com is typically the most cost-efficient way to do this. If you can reach out to us with your questions or concerns or if you can update your review to include any information about your case (i.e., the Plaintiff or Defendant) then I can assist you more and reach out directly myself.

Response from SquabbleOct 8, 2024

T.S., Squabble does not have a phone number. We speak with our customers on a scheduled basis using Google Meet. Our meetings are by appointment only and allow us to dedicate time to our customers. You can direct all questions before hand to [email protected] and a representative will either answer your questions or, setup a google meet or call you in person as needed.

Response from SquabbleOct 8, 2024

Craig/Florentina, Thank you for your feedback. I have forwarded your review to senior management to review. Squabble prides itself on upholding the utmost professionalism, integrity, and efficiency in its platform. Our users’ satisfaction is our primary concern.