Ohad M.
DO NOT BUY!
DO NOT BUY! I bought the Pro version for monitoring my kids' accounts. Two days after I asked for a refund because of the following reasons: - the program keeps crashing - the program didn't monitor new accounts I added - the program MONITORED MY OWN ACCOUNT I EXCLUDED from monitoring - the program streams a live view of the entire system regardless of the user account you are logged in Basically this whole program is huge SECURITY HAZARD! Do not buy this unless you want yourself to be spied by Spyrix. Needless to say they haven't refund me till this day regardless the amount of emails I sent. STAY AWAY!!! Edit (after they replied to my review): Their reply is BS! I have contacted their support (and demanded my money back) about 10 times. Their messages were useless. They monitor un-selected accounts. BE WARE! DO NOT BUY!
Response from SpyrixFeb 26, 2021
Hello, Please note that Spyrix allows selecting the users that you want to monitor. If a Spyrix user doesn't want to monitor their own account, they can disable monitoring in the settings of the program. Speaking of the security protection, please note that nobody but the user who created the account has access to the data in that account. We view data protection and information security as fundamental components of doing business. We have technical, administrative, and physical security measures in place to protect your personal data from unauthorized access or disclosure and improper use. For example, we always conduct testing of our services with the full OWASP Top 10 list. Additionally, Spyrix’s servers are hosted by AWS, the most secure computing environment. We also use 128-bit encryption to make sure that your data is secure. Spyrix is one of a few applications in this class that offers this multi-layer protection. Please note that if you have any technical issues with the software, you can always contact our support team at [email protected]. Our customer service specialists will gladly assist you. Best regards, Spyrix Team