Sprinter SupplierReviews of sprintersupplier.com

Garbage from the beginning. Tracking was impossible and never delivered even though it said it was. Total scam.

tgey posted that my order was delivered . well I saw the truck on my camera at 7 am but they didn't deliver so have no idea how to contact them wth

I believe that they are tied to scammers from China a package they supposedly picked up on November 5th is still sitting in warehouse as of now with no updates since the 10th

They advised they delivered on 24 October which apparently signed for just lies no order delivered to my address they gave advised parcel out for delivery today I guarantee it won't be delivered scammers and thieves

They NEVER responded to emails or voice messages. I asked for a refund when they announced on social media to request refunds via email. I gave them the benefit of the doubt, but they abused my trust. I disputed the charges as no products were sent and no refund was sent and no correspondence to my emails and voice messages were made. A few weeks later, the product arrives AFTER a dispute was opened up. Now a year later they are putting blame on customer saying they were wrongfully disputed upon and we must now pay the total plus $25 chargeback fee, and that they will only accept a check as they do not trust the customer since they did a credit card dispute and will now not accept your credit card. This company and whoever is in charge over there is a JOKE! What did they expect when no one at their business NEVER replied to emails or phone calls? DO NOT DO BUSINESS WITH THESE JOKERS!

I also placed an order for gloves and masks on 4/6. The information this company provided regarding availability and shipping dates was completely deceptive. I also received the mass email in which they tried to explain the issue and was patient for a little longer. However, when I looked at comments online you can see that so many people have had issues and you can also see orders placed after mine being filled while I had still heard nothing. They do not answer emails or answer the phone and you cannot leave a message. The voicemail has been “full” for over two months! I gave them the benefit of the doubt at first, but they have proven with their business practices that they do not deserve that. Their website still states that they are taking new orders even though their COVID 19 supplies are sold out! The worst part is that they had no problem charging my credit card as soon as they received the order in April! We were in the process of doing a chargeback as I had to purchase the products elsewhere. They just now sent an email 6/19 that my order was being shipped. I could not stop the shipment since they do not answer. I will also be returning.

Worst company ever!!! Do not purchase anything from these scammers! I ordered on April 4th, 2020 with a guarantee of 2 day shipping. End of May still nothing. Called the company...voice mail is always full so you cannot leave a message. I emailed them asking for a full refund...no response. I paid through PayPal so I wrote to the Dispute dept.telling them everything I just stated, saying I wanted a full refund since I purchased the items elsewhere. They gave Sprinter two weeks to respond. June 17th.... now they are sending the items 2 day shipping 10 weeks later! Another case of consumer loses and the crappy corporation wins. I will be sending these items back without opening them to get a full refund!

BEWARE!!! This company took my $90 and never deliver the masks. I also received the email they promise to give you a refund if you did not want to wait, I contacted them by email and never receive an email back. I called the number on their website and the voice mail is full can't leave a message. They are thieves. Take your money and do not deliver the merchandise. BEWARE! DO NOT DO ANY KIND OF BUSINESS WITH THEM