Springtime SupplementsReviews of springtimeinc.com

Response from Springtime SupplementsMar 15, 2024

Thank you for sharing your experience with us. We're sorry to hear that our Skin and Coat Oil didn't meet your expectations in improving your Irish Setter's coat. Your feedback is valuable to us, and we want to ensure that we address any concerns you may have. A customer service representative will be reaching out to you shortly to discuss your experience further and explore potential solutions. We appreciate your patience and the opportunity to assist you.

Response from Springtime SupplementsJun 8, 2023

Hi Greg, Thank you for the review. We are sorry your dog did not enjoy the Stress Free Calmplex. Keep an eye on your inbox as our customer service team will be in touch shortly.

Response from Springtime SupplementsMay 22, 2023

Hi Lisa, Thank you for the review! We are sorry to hear that your horses have seemed to stop taking the supplements. It can be so frustrating when we know something is good for them, but they don't want to take it. Which products were you giving them? We would recommend stopping the supplements for a few days, and then slowly reintroduce your horses to them. Start off with a small amount, a fraction of the recommended dose, and then slowly build them up. Our Customer Service Team is available Monday - Friday, 8:30am - 5pm (EST) to offer more solutions, helpful tips, or assistance with future orders. Please call 800-521-3212 or email [email protected]. We are happy to help!

Response from Springtime SupplementsMar 29, 2023

Thank you, Carann. We appreciate your feedback and are always happy to discuss suggestions from our customers! Our chewable tablet and powder products are flavored with desiccated beef liver, bee pollen, and/or carrot powder to make them more palatable for dogs. Although not a tasty choice for their human counterparts, dogs tend to enjoy the flavor! Many of our customers have reported that their dogs take the Chewables as treats! However, some may still need a little extra encouragement, but it sounds like you’ve already found what works best for your pups. Our mission is to offer customers natural products to keep their pets healthy and happy. We pride ourselves on making the best quality supplements using natural ingredients with no filler or fluff, such as artificial dyes, colors, or flavors. Our Customer Service Team is available Monday - Friday, 8:30am - 5pm (EST) to offer more solutions, helpful tips, or assistance with future orders. Please call 800-521-3212 or email [email protected]. We are happy to help!

Response from Springtime SupplementsMar 28, 2023

Hi Kimberly, Thank you for your review! We do our best to ensure that all our supplements are available when customers need to order. Unfortunately, despite our best efforts and circumstances out of our control, we may be temporarily out of stock on a product. We sincerely apologize for the inconvenience and frustration this caused and for being unsure of the exact date the product would be ready. Each ingredient is rigorously tested to verify our high standards and the quality our customers expect. That process can take time. We take the safety and quality of our supplements very seriously, so no matter where the delay occurs, we will not cut corners to get a product back on the shelf faster. We take the time needed to provide the safest, best-quality products.

Response from Springtime SupplementsMar 9, 2023

Hi Nicki, It’s great to hear that you are a fan of our products and your feedback is greatly appreciated! We take pride in our customer service and understand the need for effective communication. Please accept our apologies for the delay with your most recent order and any inconvenience caused. We always try provide our customers with the best experience and your feedback helps us do just that!