SpringmedsReviews of springmeds.com

I wish I would have read the reviews before making a purchase from this company because they are absolutely TERRIBLE!!!! No script sent still after 2 weeks of waiting and multiple calls to customer service! Completely disorganized company which is scary when they deal with peoples medications, I had to cancel the order and go through a more reputable company after wasting 2 weeks without my meds! DO NOT USE THEM!!!!

I found this pharmacy on Good RX. When I placed my order with SpringMed, I provided the doctor's contact information (phone and fax) as requested so SpringRX could get my script as required. A week went by. Nothing. I sent an email to their support email. Nothing. Two weeks goes by, and still nothing. I called, and was told they got no response from their fax request to my doctor, by my doctor has no record of a script request. Of course the doctor's office logs all patient record requests, including for prescriptions. Another week goes by. Nothing. I sent an email to customer support with my original order confirmation. Nothing. I am about one month out from my order now, and get no response. Pretty sketchy.

Would not recommend using this company. The first order of my medication was totally ineffective. I've been taking this medication for 6 months from another pharmacy with great results. I decided to give Springmeds a try and was sent my first order. The drug manufacturer was different than any I had used in the past and the medication was completely ineffective. I called and was told to send back the unused pills and they would send me the same amount from another manufacturer. This process took more than 3 weeks. I received the new pills today via FedEx and received an envelope containing a crushed and broken pill bottle and 43 pills that were crushed into pieces. I understand that FedEx's handling contributed to destroyed contents, but the poor packaging by Springmeds/Healthwarehouse is ultimately to blame. I will never use this company again and suggest you consider the same.

Sara M. was kind, patient, thorough, and effective. Thank you and congrats to her and management.

I have been using them for 3 months and every month they get my meds to me late . I called customer service and talked to them they said it is shipped every 30 days . If they ship every 30 days they should not be late. Last month they only shipped 1 of 2 prescriptions then wanted to charge me for overnight shipping to get my 2nd prescription . I will be looking to get my meds elsewhere .

Nice people answering the phone but the company did two things poorly. One they changed the quantity of my prescription from 90 pills to 30 pills without notifying me. Their explanation was that since that was the original quantity in the prescription they can't change it. Fine but at least tell me. When you add the shipping cost for the smaller amount I am almost better off purchasing at my local drug store. Secondly I won't be receiving my medication until July 8th or 9th. That is over 15 days after I placed the order. Way way way too long. Not happy.

I have never being so glad to have discovered spring meds.... My little experience is over greatest.... People are very polite and very perfectional... My meds arrived on time... They explained things the right way.... They never leave an email without reply .. . Last few communication has being very beautiful with a staff named Sara.... I truly can recommend to everybody to give themselves the opportunity to try it out.... I am blessed.

I have not personally worked with a company that has real people in what seems like forever. Oh my gosh, their human responses were, professional, polite, full of correct information and total respectful. I have had several unusual challenging events in my life In the past five yes. I am 77 and a computer imbecile. They have taken in account all of my personal emotions and abilities and have patiently and compassionately handled everything for me. I was treated with such respect and empathy. I cannot tell you what to do but I can suggest something, take every other medical/pharmacy out of your Contacts and use this wonderful company. You will receive totally invaluable assistance all while receiving the utmost in pharmaceutical Information. Their prices show Big'Pharna only more evil l, when it comes to pricing. Thank you with all my heart, Springmeds. Ginger Evans....couldn't do it without your entire personnel system. God bless you and your company. Ginger Burke Evans