SpreetailReviews of spreetail.com

Spreetail sent me a dog kennel cover kit that was NOT NEW and OBVIOUSLY previously opened, repackaged, re-taped and returned by someone else, as the package had multiple types of tape barely holding it together AND it was missing one of the main brackets that hold the entire item together along with at least one missing pole. Upon returning the item, they had the gall to charge me a restocking fee of HALF THE COST OF THE $248 ITEM for something THAT WAS ALREADY OPENED BY SOMEONE ELSE AND PREVIOUSLY RETURNED. They continued to be adamant about charging this restocking fee even after I provided proof of the re-taped package and conveyed Spreetail's dishonesty to Amazon (Amazon forced them to refund in full after I provided evidence). Do not buy from this seller as you are likely to get scammed with someone else's discard or return where they don't even bother to check for completeness before shoving it down the next customer's throat. STAY AWAY FROM DISHONEST SELLERS LIKE SPREETAIL. One visit to their seller profile shows their dishonesty and willingness to scam if you read other one star reviews.

I ordered a scooter in November for granddaughter for Christmas. The box was all beat up. Obviously with weather she couldn’t ride immediately. It didn’t work. Says outside of return time. They sell damaged stuff and don’t stand behind. Don’t order from them

Ordered a snow blower in advance of a upcoming storm as it was promised to be received in two or three days. It took a week and was received after the storm. When the next storm came three weeks later, i quickly learned that the blower was nowhere near as advertised and sought to return to Best BUy. They pointed to Spreetail who pointed to BB, who also pointed to mfr. Spreetail's return policy was 15 days which, you guessed it, went past the 15 days. They wouldn't honor the return as it was 22 days. Even the mfr. offers 30, but b/c i purchased thru BB, they wouldn't honor. Interesting that Spreetail doesnt even put their phone # on the contact page. i will NEVER buy via these folks again, same with BB via their arrangement with 3rd party sellers.

I wish I could leave a zero. I ordered a 22'x 52" pool. It was advertised as such. They sent me a 12'x 36". I have DOGS bigger than this. They promised to send me a correct pool when they got this crappy POS back. NOW customer service says they will only send me another of these wading pools cause it was a typo. It wasn't my fault but they do NOT care. So we have to send this garbage to ack, get a refund, and buy it some where else. Do yourself a favor. Don't buy from these crooks

In January, I ordered Snow Joe Enviro Blend Ice Snow Melt only to receive a tracking number with no activity. After waiting for almost a week in a half, I contacted the seller for an update. They sent an apology email that mentioned there was a delay in getting my order to me. If that was the case, why generate a tracking number that goes no where? Anyway, these companies are starting to look suspicious because they are selling more items than they are producing, and not account of their inventory. I ended up requesting a refund through walmart. I will be sure not to spend money with this company again.

Terrible service and terrible products.

Ordered plastic shelving units from them through Amazon. The first shipment came in broken. The replacement shipment came in broke even worse. We requested return with refund. The sent us a message we could dispose of the shipment and they would receive replacements again. We agreed but they came back that we could keep current broken shipment at a discount. We did not agree and sent the shipment back to the return department for refund, the last message we agreed upon. Now they are sending us another replacement which was not agreed upon. They refuse to stop shipment and insist that was the last agreement. DO NOT BUY FROM THIS COMPANY. THEY CANNOT BE TRUSTED

Ordered an electric snow shovel from amazon (it was sold by Spreetail) and as soon as it arrived, I knew it wouldn't work on any amount of snow... After I initiated a return, they reached out to me to try to get me to keep the item with a small refund - I declined. After returning the item - They messaged me that they were going to only refund me HALF of the order for a "restock fee"..... EIGHTY DOLLARS. they were uncooperative in amazon messaging & told me it was because of the condition it was returned in... which was BS. I cannot express this enough - DO NOT buy from them.