SpreetailReviews of spreetail.com

I ordered a bike carrier and was told there were a 30 day free refund. I sent them the unused item in its original box and every single piece of it was there. I had been in contact with them and there was no mention of a restocking fee at all.After they receive the item, they told me they were taking $105.65 for a restocking fee and claim there was damaged I have photographic proof there was no damage I do not recommend ordering from them.

Returned an unopened product, same day I got it, I returned it withing a few hours, it said 2 day at the time of purchase, so assumed it was shipped from Amazon, looks like it was not, it was from Spreetail instead, easy for people to get tricked. They claim they got the package, even though Fedex said not even delivered to them yet, then they gave a 50% refund saying the item was damaged, I have proof of the image before and I asked them for image proof to which they declined to provide. They are trying to use a loop hole in Amazon's return policy to charge people, do not trust or purchase from this company. Update: Called the phone number, just spoke to someone from India, saying they can't do anything because they are just a call rep, still am at VERY large loss. Going to report them to Amazon about their practices, so many people here got tricked just like me.

Do not use this company. I purchased an Intex Dura- Beam inflatable Mattress through eBay which was faulty on first use due to a leak in the pump seal. Despite numerous emails via the eBay messaging service and a formal complaint pursuant to the Consumer Credit Act direct to the company with a follow up they will not engage other than referring to their 30 day returns policy. They are ignoring basic consumer rights refusing a replacement or refund and have not dealt with the complaint. Avoid purchasing from this company at all cost

I purchased an item on Amazon but returned it unopened. Spreetail charged a 50% restocking fee without a specific explanation despite no mention of a restocking fee in their return policy.

If I could rate 0 would do so. Bought through eBay product not delivered and seller put onus on me to chase delivery firm. Unacceptable. Avoid ++

I never received the product. They refuse to take responsibility and told me to call my credit card and report a fraud. They are a SCAM.

I would love the option to give no stars. This company is SCAM! they send broken equipment that youve paid good money for and wont give a refund, even though i paid 20 pounds to return the product and sent in the return receipt. DO NOT PURCHASE FROM THEM THEY ARE A SCAM COMPANY

The seller is a fraud. The item is a piece of junk. I tried to use it and it did not work well at all. I had to pay for the return. I had to buy a new box to put it into. There were no missing pieces and yet they charged a restocking fee. It denigrates Amazon to have them sell on their site; they should not deal with this seller. Spreetail should be reimbursing me $120 and I will continue posting reviews till they do so.