Paula D.
Quick delivery but fragrance was…
Quick delivery but although as described, it was not to my liking. Onyx was wonderful in responding to my input regarding the product. Kudos to their customer service team.
Response from Onyx FragranceSep 29, 2026
Hi Paula, thank you for mentioning the quick delivery. I’m sorry the Ffern fragrance wasn’t what you expected. Its earthy character can be quite distinctive, and I understand that it won’t be for everyone. We want you to be happy with your purchase, so please contact me directly through Onyx Fragrance. I’d be glad to help with a refund. Brandon, Owner of Onyx Fragrance