customer
The process was easy enough…
The process was easy enough unfortunately the school didn’t accept it so I had to go pay for an additional physical
Response from SportSlipSep 19, 2026
We're truly sorry this happened. Thank you for telling us, even though we wish we'd heard it from you directly first. Your review is genuinely the first we learned of your school's decision, and we would have wanted the chance to help: when a school has questions about one of our clearances, we contact them directly -- verifying the physician's signature and credentials, answering their questions, and correcting the form at no charge if something needs to change. More importantly, you shouldn't be out of pocket twice. If you ended up paying for another physical, we'd like to refund your original visit. Please email us at [email protected] with the name on your order, and we'll take care of it right away. We'd also be grateful to know what your school's reason was, as every detail helps us make sure this doesn't happen to another family. We're sorry the ending didn't match how easy the beginning felt. We'd like to fix that.




