Great service honestly. I wish they would have sent me some authentication but other then that they're Great excellent
Response from Sports IntegrityDec 1, 2021
The JSA card is in the box with the ball. Please let us know if we need to swap the balls out. Thanks
BG
Bryan G.
Product was well packaged and arrived…
Product was well packaged and arrived fairly quickly. Only issue and not sure if they framed it but there is a a tiny piece of framing paper over the signature that I will need to figure out how to open up the Frame and remove. Surprised they would sell/ship it like that.
BN
Brian N.
Great Ball but Poor Shipping and No Case
I’m please with the item, which was exactly as advertised and took a week to arrive.
The way the item was shipped was disappointing. The ball came in a large cardboard box with one small sheet of bubble wrap—not enough to keep the ball from just flying all around in the box. The ball itself was poorly wrapped in a plastic sandwich bag stuffed in an open cardboard Rawlings box, same as if you bought a new baseball at a sports store.
Edit: The bubble wrap wasn’t secured around the ball at all. The box is probably 10x larger than the ball itself and largely unfilled, so nothing is keep the ball relatively stationary. Also, for $400 purchases a sandwich bag isn’t what I expected.
Response from Sports IntegrityJul 14, 2021
The baseballs are in sandwich baggies to protect them from smearing. Then they are wrapped in bubble wrap and placed in the box. We have not had an issue with shipping baseballs for many many years. Im glad it still arrived in great shape. Thank you! - I will also mention this to shipping as well.
MA
Marilyn
Ordered a Nolan Ryan baseball for my…
Ordered a Nolan Ryan baseball for my husband. Process was very easy and it arrived on time. The case for the baseball arrived broken but he uses another type anyway.
Do not need a case but thank you!
Response from Sports IntegrityJun 6, 2021
HI we can replace the case no problem. Just please send us an email and pics of the case. Thanks
AN
Anthony
Disappointed is an understatement
First of all, when I paid for shipping it was supposed to be UPS ground shipping, with an expected delivery date of January 3. The fact the package I ordered came via FedEx 3 days late on January 6 is the least of the problems with this order. The package arrived mangled, and the photo inside bent, creased, crumpled, and damaged. This is just flat out unacceptable. I would not buy from them again.
Edit: thank you for the reply. I wasn’t aware, I was just going by the tracking provided, which all said January 3 delivery date. Sorry about that. After speaking with the company president, he got the issue resolved so fast and offered me a full refund for the damaged product. Honestly, I’m astounded as customer service issues usually do not get resolved this quickly! This shows me that SportsIntegrity cares about the customer experience a lot. Although this order did not go as planned for me, I would be open to ordering from them again, and will give them the benefit of the doubt here with the damaged item.
Response from Sports IntegrityJan 6, 2021
HI, you ordered on 12/30 and 737pm. We shippied it 12-31. You are 2-3 business days and teh weekends and holidays do not count so the order was not late at all, however, the shipping company damage is a problem and we would be happy to replace the photo immediately. We just emailed you. Thank you