Robert R.
Ordered on January 4th
Ordered on January 4th. Sent email on January 12th asking for an update. No response. Right now feels like I got scammed.
Sports Fans Merchandise is part of the Inland Auto and Sports Family. We have dedicated ourselves to offering quality Automotive performance parts and accessories, licensed sports fans merchandise, and business advertising flags since 1993. We continue to redefine our community presence to keep pace with the current consumers market. We are constantly looking for ways to make your shopping experience easier and more enjoyable. With our new sports merchandise store website, we will continue the legacy of customer service, quality products, and affordable prices. We will redesign our sports performance automotive website in the months to come to once again lead the Inland Empire in offering enthusiast driven merchandise and great service to our community! Please feel free to email us at [email protected].
Sports Fans Merchandise (sportsfansmerchandise.com) has 38 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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38 approved reviews, newest moderated first
Robert R.
Ordered on January 4th. Sent email on January 12th asking for an update. No response. Right now feels like I got scammed.
rock
Ordered item on December 22 . No response on shipping status. No listed phone number to call.
Christina S.
Fast shipping and product was even better than pictures absolutely ❤️ this store
Jackie Spencer F.
Super disappointed. Ordered two Items at thanksgiving and here we are two days before Christmas and nothing. I understand that things become out of stock but they should be removed from your digital storefront if there is no ETA. You cited 2-4 weeks and here we are - nothing. Very disappointing I wish I had read the reviews before I started this order. Apparently this is normal for your company?
Response from Sports Fans MerchandiseDec 23, 2024
Dear Jackie, We are afraid you, like most of our reviewers, are confusing our company with another company on the internet. We do not have your name on any order in our system. Please, please, check your bank statement for the correct company. We are Sports Fans Merchandise, not Sports Fans Merch, Sportz Fanz, or any other company. Our website sends direct emails to our customers to ask for reviews. Your review shows as ‘organic’, which means you were searching for the company that caused you this frustration. We understand the need for all of us to express dissatisfaction in poor service, but please confirm you are reviewing the correct company, otherwise you are letting the responsible parties off the hook as it were, and punishing innocent victims. Please confirm your information, and leave your review with the correct company. You can find our company at sportsfansmerchandise.com, or shopmyteams.com (which will take you to sportsfansmerchandise.com) only. We do not have another website, nor are we affiliated with any of these other companies 🙏🙏🙏! Thank you, Ramon Blair Owner / Operator
Kathleen R.
Didn't expect it to be so poorly made. Plastic hitch cover with a puff sticker is what I got. Very disappointing.
Response from Sports Fans MerchandiseDec 20, 2024
Dear Kathleen Reed, We do appreciate the product review of this item from Siskiyou Sports. You have reviewed the product based on your evaluation, and customers appreciate product feedback to help determine whether an item may or may not be of value to them. However, this area where this review has been left is for our service as a company. This item was ordered and shipped on the same day Nov. 29th, and was delivered by Post Office ground service from California to the East Coast on Dec. 4th. The service you experienced on this purchase was above par to say the least. We would truly appreciate feedback in this area be based on the service received, and product reviews in their separate designated area. Any effort in adjusting the placement of this review would be greatly appreciated.
Jonathan
If I could give -100 stars I would. When I placed my order it said product was currently out of stock and would ship in 2-4 weeks. After 4 weeks I reached out regarding the status of my order. They proceeded to cancel my order without my consent. When I asked why they cancelled my order the would not respond. They said they cancelled my order due to me being "the most annoying customer we have ever had to deal with" LOL this company is a joke and scam. Horrible customer service. DO NOT ORDER FROM THEM.
Response from Sports Fans MerchandiseNov 25, 2024
Dear Jonathan, We regret to hear you have had such an experience with a company. However, we believe you have the wrong company you’re reviewing. Our company is Sports Fans Merchandise. There is a company called Sports Fans Merch. We do not know if that is the company you were dealing with, or another company. We can assure you that this is not the company that you have had with that experience. Please confirm the company you are looking for to leave this review. Please also check your order number to confirm your purchase. Our order numbers are in a five digit format currently starting with 15xxx. We hope we can help you to find the company, and to seek a favorable resolution, as no one should have to have an experience as you have described. Best Regards, Ramon Blair Owner / Operator
Katharine W.
I never received the products I paid for. I reached out to Sports Fan Merchandise. No reply from them. Horrible customer service.
Response from Sports Fans MerchandiseOct 19, 2024
Hi Katherine Williams, We regret to hear you have had a negative experience on your purchase. We do apologize for any missed communication with our support team. We have checked your account, and we do not see any messages in the communication center. We sincerely apologize for any service failure with any other messaging system used. We have also checked into the fulfillment status of this purchase, and do see a service failure on our part. We will message privately with further details, and we again sincerely apologize for any inconvenience this may have caused. Best Regards, Sales Support Team
Raymundo
Loved the product
Response from Sports Fans MerchandiseOct 19, 2024
Thank you very much!