Sports Fan IslandReviews of sportsfanisland.com

I ordered two gaiters (pre-sale) in April, supposed to ship in May. When I track the order it tells me the order doesn't exist! I send emails and get no response. Clearly it looks like I have been scammed! Buyer beware!

I order the Gaiter Scarf in April pre-order. Here it is June 10th and I haven't received anything. I was charge for the product. I order a pair of swim trunks thinking ok, I should receive these in an timely manner. I've reached out to them via email two days ago and haven't heard one word. This website is a complete scam. What company you know doesn't have a 1800 number for customer service. Live and learned lesson

I ordered 2 sets of masks in April. I was told they were on backorder I respected that. I was told in may I would receive masks. I never got them ,in fact never heard from them personally until May 27th where they mailed me saying early June would be the date they ship to me. June 9 now and I have not heard from them and the tracker says they haven't even shipped. Horrible customer service and I would be shocked now if they deliver period.

This company doesn’t even deserve a star. Customer service is atrocious. I placed an order on 4/18 for 4 scarves (order # ECSFI717255) My CC was immediately charged and was assured I would get my items in MAY. Sent an email on 5/16 (their website says they respond within 24-48 hrs). I received a response on 5/22 (6 days later!). Their response was that it would ship by end of May and I would receive good between 7-10 days. They said they were working AHEAD of schedule?!?! What?!? More like BEHIND schedule. On 6/1 I sent a follow-up email requesting status of order and if it was not shipped that week, I would like a refund. It is now 6/9 (8 days later) and have not had a response, no refund noted on CC and when I track my order it says my items have not yet shipped. It’s been 7.5 weeks. This is horrible and they need to be shut down. They are stealing money from people.

Not worth 1 star. Ordered May 5. Online status shows nothing beyond "ordered." SFI charged my credit card the day the order was taken. Reputable companies charge at time of shipping. Two unanswered emails requesting a shipping update, third email to cancel my order. Filed a disputed charge with my credit card company and lodged a complaint with the Texas AG office. Update. The day after I emailed SFI cancelling my order and contacting my cc company to dispute the charge I received an email from SFI with a Fedex tracking number indicating my items were received by Fedex in Memphis and are due to arrive 6/15. Too little too late.

I would give a zero if one was available. Ordered 2 scarfs on 4-21 and finally got them about a week ago. The problem is that one was the incorrect team. I have sent numerous e-mails and no response, even though they say they respond to e-mails within 24 hours (NOT). I will try one last email this evening and then I will contact my credit card company. They want to charge your card immediately, but when you need service, they are no where to be found. I think it is unfair to treat people like this during a time when people need certain things. I see from the rest of the reviews that I am not incorrect in my rating. SHAME ON YOU!!

An order was placed and we were told would ship at the end of May. We received an update on May 29 stating it was shipped which took us to Fed Express. Now, over a week later Fed Exp states that only a label has been created and indeed our items have NOT been even submitted to Fed Express. We sent two emails inquiring on the status and an update and TOTAL SILENCE. The first email stating the items have been shipped appears deceptive business practices. The lack of ANY response to the customer service is disrespectful at best.

Terrible experience, I placed an order on May 16, I received confirmation #, but have not received products, I have sent couple of emails & I've demanded a full refund. I have not heard from anyone. Stay away!!