Sportograf.comReviews of sportograf.com

If you pay 70 euro for photo's as two athletes, it's unaccaptable you hav eto wait almost 48 hours to retreive them. The whole 'moment' is already gone by then.

The business concept is to take photos of sporting events and sell them to the participants. The employees are extremely inconsiderate in their approach and do not hesitate to endanger the participants. Attempts to contact support were unsuccessful.

Useless. Nothing works on the website - GPX file upload doesn't work and there isn't even a bib number search. Totally useless

All my finisher photos are out of focus 😭. The photos of the other stations: overexposed, underexposed, out of focus... If they are in focus the k-value is not set properly what makes my face colour looks like I'm deceased 🤦🏼‍♀️.

Absolutely terrible. How can Ironman use this company for their photos??? I pre-purchased a coupon to download my photos. They say you can use a selfie search but it only showed a limited amount of photos. Also the GPX file upload did not show any of my photos. Then after hours of digging through the total amount of photos I found about 10 more photos of me for a total of 27 photos. When I used my coupon at check-out, suddenly there were only 15 photos in my profile. Where's the rest???

Sportograf took photos at Hyrox Johannesburg and I must say I am not happy with the quality and the photos. I have multiple duplicates of the same photo. Which I feel I paid for a service and wanted quality and I didn't receive it. My recommendation to anyone participating in Hyrox do NOT purchase the photographer package, rather bring along someone to take photos on your phone, you will get better quality photos

Cannot download tagged photos of me even though I bought the full package. They explicitly advertise that this is possible - they even encourage it. So all photos of me entering and exiting the swim section of a major triathlon event are not available unless I pay for them again. I have tried with customer service many times. They keep emailing me asking if the issue has been resolved - to which I reply every time : No. I have seldom experienced such frustrating and poor customer service. They are clearly not a serious company. I will never buy from them again.

Contacted customer support. Since over 5 months no reponse, only questions if it has been resolved.