Splendid LogoReviews of splendidlogo.co

I ended up with a nice logo but they can't stop calling me and harrasing me for upsales and upgrades. I regret choosing this company.

While the initial logo design process went well, my website development experience was a complete nightmare. Over six weeks, I was handed off to four different people due to constant staff turnover, and team members often pressured me for costly add-ons to meet their quotas. The high employee churn resulted in extremely long wait times for changes over several months, with the company continuously nickel-and-diming every detail. When I finally requested the completed site be released to my own WordPress account—a service they confirmed was possible for a fee—the transfer failed, and I lost my entire website. When I complained, they were dismissive, suggested I was "not very smart," and demanded $350 to restore the site. After spending over $2500, I was left with nothing to show for months of effort, and the company refuses to answer communications from the BBB.

Honestly wish I could give them zero stars. When I went through the logo design, I was told multiple times that the logo and it's copyright would be mine on payment. So as such I started using my logo. After a year they have come back and are threatening to take away my logo saying they still own it. They are a bunch of crooks and liars and I dont recommend doing business with them. Thanks for ruining my livelihood

Please stay far away from this company. They are a scam and their “Legal Consultant” team is predatory and very pushy. All I purchased was a logo. I discussed them designing a journal and we went over a quote for a trademark application. I told them I was not ready to proceed with either and I just wanted to purchase my logo for now and worry about the trademark closer to my business launch date. SINCE THEN I have received NUMEROUS emails and phone calls regarding “someone else” wanting to do a trademark under my company name. I eventually told them I don’t care if anyone takes the name, I will just change it. All for them to tell me they would proceed to do the trademark application under my name at no cost to me which I DID NOT ASK FOR. Just stay away from them! They are a shady business!

Unprofessional, liars, rude…. If ur looking for a real logo run far away from them! They used a online logo generator to make my logo. And then was offended when I let them know… They lied and harassed me calling me back to back while I was at work. I never seen a business call like that they leave a message and wait for a return call. Not these scammers!

My experience with Splendid Logo began poorly, as the designs for my business did not meet my expectations. I initially purchased a basic logo design for $219, but they suggested an upgrade to a 3D logo, which offered minimal improvement. Consequently, I opted to retain my original logo and make minor modifications to ensure copyright protection, incurring an additional $300 fee. The most concerning aspect of this business is their guarantee of a refund if the client is dissatisfied with the design. However, my experience contradicts this claim. I purchased a $219 package and an additional $170 to retain copyright, but ultimately upgraded to a $300 3D design package that included both the design and copyright. Despite my dissatisfaction with the initial designs, I requested a refund. However, their response was inadequate. They offered me $300 in credits for future services, which I declined. I then requested a full refund, but their attempts to resolve the issue have been unsuccessful. On October 9, 2024, I contacted the manager to request a refund. Despite my repeated requests, I have not received any further attempts to contact me.

After 3 tries the designer done a good job with the logo.I paid $35,then $90,then found out after 9pm on 9-16-24 from Alan via text message that I had to pay an additional $199 Instantly for copyright. This was not told to me in the beginning by Kevin or any of the others at Basecamp! I like the logo but I don’t want it anymore now because of hidden cost at the end! They can have the $125 that I paid and I will do business with someone locally.I wasn’t prepared for this hidden cost