Derek J.
Loaded money in and the site does not…
Loaded money in and the site does not work and there is no customer service.. do not waste your money or time
Spinly is listed under Gaming.
Spinly (spinly.com) has 8 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Derek J.
Loaded money in and the site does not work and there is no customer service.. do not waste your money or time
Britt M.
I deposited $30 on this site about 2 weeks ago and I haven’t been able to use it, play slots with it, or get it back. So after depositing the first thing they asked me to do was get verified. It said I couldn’t play at all until I got verified. I uploaded all my documents to them and haven’t heard another word from them despite contacting customer support several times. The $30 shows on my account but it is useless bc when I try to play a game it will start to spin and then give me an error message. Customer support won’t respond to me and I’ve been sending them messages since the night I made the deposit. I felt like I needed to leave a review so no one else falls victim to what is obviously a scam. I’ve run into one other scammy online casino but they at least let me play a little. These assholes literally just took my money and ran. Whatever you do DO NOT DEPOSIT MONEY ON SPINLY, unless of course you just feel like giving it away that day.
User
They dont process your withdrawal and 0 help from support
Ty
Stuck verification processes, slow or missing communication from customer support, and issues with payouts or bonus redemptions.
Christina
Run far away from this casino as far as possible. My verification took forever, and now my redemption isn't even cleared yet. You can not speak with a live agent, nor email them if you have a question! All of their social links are dead..or take you to a page with no followers. Like wtf!! I am highly upset!! I will be filing a complaint if I don't receive my redemption in a timely manner. This is ridiculous
Brandi O.
Took two days to complete my verification and now been waiting days for redemption. Site says 24/7 customer service and not once in a week have I been able to get a response. Also have not been able to purchase because it does not give any payment option now. This is disappointing because it’s a sister site to a few I’ve cashed out with multiple times! If they rectify my redemption or purchase ability I will update my review but until then I do not recommend
Timothy
I signed up to this via a Facebook post link from a credible person. After sign up, I submitted all documents and selfie as required. I was able to collect the sign up bonus and play. I played until I was able to redeem, but my verification is stuck on processing and support hasn't emailed or contacted me with any info. I figured all was being held up because I need to make a purchase, but a pop-up says something about my card having to be in the same country as billing address (WTF) Hopefully trust pilot can light a fire under support to reach out to players.