Amber A.
Scam casino site
I used a $40 bonus to try out the casino and ended up winning over $2500 however I am not able to cash out any of it. They say you can cash out $200 but you have to make a deposit first and before you do that it says your playable balance has to be below $1. So basically I just won $2500 for the casino. Scam!!!
Response from SpinfinityJan 30, 2024
Hi Amber, Thank you for your feedback! I am sorry to hear about your experience with us. I am afraid there is a maximum cash out limit on all non-deposit bonus offers. Any bonus claimed prior the first deposit or free spin offers will be subject to a $200 max cash out restriction and once you have cashed out you do need to verify your account, as per the know your customer legislation we follow. With regards to your playable balance needs to be below $1, this just means that you request your winnings so they are in a 'pending state' and your active balance is then below $1, allowing you to make that deposit




