customer
To start off with I like the variety of…
To start off with I like the variety of games that can be played. I dislike the fact that I can rarely put in for a redemption of SC on the first try. I receive constant messages saying I need to re-verify my account that I have been receiving to. I emailed support yesterday stating I was having an issue and the redemption site wanted me to again reverify my information. As of 6:42 this morning Troy responded to me and said everything had been taken care of and I should put in for my redemption again. This issue has not been resolved and was not taken care of. I emailed Troy back this morning and stated the problem still remained. As of 12:22 this afternoon I have not received word back from support as to how the situation will finallybe resolved. Just be aware of it sometimes it takes 15 to 20 attempts to be able to redeem any SC. The frustrating part is the longer that this draws out, the more hours I have to wait for my redemption to hit the bank. I think that is highly unfair. 72 hour waiting period. Spinfinite, you’re a fun platform. Please do better!!
Response from Spinfinite.comJun 24, 2025
Hi, we are unable to locate your account. Please can you kindly email our support team: [email protected]




