SpinaboothSpinabooth is a unique 360° photo booth company providing users with an innovative, all-encompassing selfie experience. We serve ambitious, eager-to-learn entrepreneurs who are ready to try new things, take on new challenges and shake things up. Spinabooth strives to create a community of professionals to share knowledge, experiences, and opportunities in a fun and balanced environment.
Spinabooth (spinabooth.com) has 17 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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wildes L.
Just bought a new photobooth machine already broke down after 3 months i think your stuff its not good at all
Response from SpinaboothJul 25, 2022
Dear Wildes, we are so sorry to hear that you didn't have a good experience with our product. We would love to make this right. A member of our management team will reach out to you immediately to resolve this issue. Thanks for your valuable feedback!
Hanna
The process is easy. The product itself is high quality, Definitely recommend Spinabooth!
Response from SpinaboothJul 14, 2022
Thanks for taking the time to leave us your review, Hanna. We are glad you enjoyed the Spinabooth experience!
Herb L.
Great service here! Everything is spot on and delivered quickly
Response from SpinaboothJun 16, 2022
Thanks for your valuable feedback, Herby! We are glad you had a great Spinabooth experience 😊
K W.
The initial setup instructions were vague, but the customer service was so awesome... I'm Happy.
Response from SpinaboothJun 7, 2022
Thanks for sharing your valuable feedback with us, Kentryce!
Rangel M.
I have been emailing and calling now for 30 days. The same customer service person answers, only telling me he will send it to the technical team and they take 3-5 days to return an email. In which, they need a video to see the problem but still no solution. I'm literally almost at the verge of having to close my business down because of having to cancel contracting and not being able serve customers. This is truly ridiculous, if you can't guarantee the machine will work or even be able to fix customers problems in a timely manner please just shut down.
Response from SpinaboothJun 7, 2022
Hi Rangel, thanks for letting us know about this. We sincerely apologize and will do everything possible to make sure this is resolved as soon as possible. We have booked a call for you with our technical support manager. Once again, we apologize!
Takeita J.
I ordered from spinabooth.com on May 11th it is now May 26th and have not received a tracking number. The website says my order has not shipped. I contacted customer service on May 23rd and they told me my order shipped through DHL but their tracking system is down and to call back I’ve been calling for 3 days and no direct answer. When I call they place me on a very long hold and never return to the phone. I may lose money, I have an event in a week but no product! This is rip-off! PLEASE DO NOT PURCHASE FROM THIS COMPANY!!
Response from SpinaboothMay 26, 2022
Dear Takeita, thanks for letting us know about this. We sincerely apologize for this experience and any inconvenience it may have caused you. We are looking into this issue and hope to resolve it promptly and accurately. You will get a call from one of our team managers for a quick resolution.
Deselyn M.
I'm now a happy customer! I was extremely frustrated about a week ago because I was unable to get update on replacement battery. After posting a review I received a phone call apologizing for the delayed response and that they was waiting on the part. From last week to this week I received updates and my tracking number two days ago which it arrived today and I've installed and it's charging properly. I must say they made it right! Thanks!
Response from SpinaboothMay 26, 2022
Thanks for sharing your feedback, Deselyn! We are glad we were able to resolve the issue and give you the Spinabooth experience we know we are capable of providing. Your feedback will help us to keep improving and to keep delivering great service to our customers. Thank you again!
Zara L.
I loved the product from the get-go. It just arrived a day later than expected but I was always kept in the loop by the company. Will definitely recommend their product and service!
Response from SpinaboothMay 25, 2022
Thank you for the valuable feedback, Zara. We are glad to hear you had a great Spinabooth experience.
