spellbinderspaperarts.comReviews of spellbinderspaperarts.com

I love the products and most prices are reasonable but the reason why I gave 2 stars only is the length of shipping and delivery.I ordered just 2 stuff on May 27 hoping that I will get it in 3-7 days as what they promised. It’s not gonna give them a hard and longer time packing a bunch of stuff for 2 items only. I paid the shipping fee since the price is not more $100. But then it’s been more than 10 days and still hasn’t delivered yet. Just checked the tracking with USPS and it’s says that it will be delivered possibly tomorrow on June 10 @ 9pm. That’s almost 2 wks. And I already lost patience using it with my cut- out fridges that has been sitting on my table for a couple of days unfinished. I already started with a new project and almost done with that project. They need to improve their shipping and delivery system. Now I lost appetite ordering for more items on their website.

Good products but poor service. Ordered items value 19 dollars with voucher of 10 dollars so 9 dollars to pay. I didn't notice the cost of post until I paid then realised it was 60 dollars so I have a total of £49 sterling to pay. Tried cancellation straight away by email and was told I couldn't. Tried cancellation of payment but they had already taken it. Next day order is still waiting to be fulfilled. Why couldn't I cancel order?