spellbinderspaperarts.com is listed under Hobbies.
spellbinderspaperarts.com (spellbinderspaperarts.com) has 29 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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BACKUPS B.
-1 terrible customer SERVICE, the worst there is out there!! Take weeks to fulfil orders and use the snail couriers 🐌!! Their customers are NOT their first priority - the receptionists are frosty and miserable. Truly awful!
Jan R.
Have used their products for years and also subscribed to their highest level of monthly subscriptions spending more than $1200 annually. Just cancelled everything! Their Rewards program is difficult at best. They changed their subscription products and have been receiving terrible reviews online but somehow they continue to show almost all Five Star reviews on their website....yet, few of the reviews are recent. Hmmmmm...... Something must have happened in their management because this is not the same company!
Julia
The products are 100% amazing but the customer service is appalling, they don’t deliver on time, never email when theirs an issue, here respond to an email, keep your money for a month with out sending kit. They changed their 2023 subscriptions but kept price the same…. Not good. Shame
Elaine S.
Really disappointed with the dies I recently bought. They do not cut cleanly and even with lots of shims it's still really awful and I need to cut the parts that haven't cut through the paper. I am not a beginner at this and I've used lots of other dies with no issues at all. I'm really put off spending so much money on such poor quality.
Vivienne L.
Ordered the Glimmer hot foil machine, I was given a refund with no reason as to why? I then checked it was in stock, so ordered again…again issued a refund with no explanation. I emailed customer services FIVE times!!! Not once did they reply! My order was a £200 order, so you’d think someone would have had the decency to explain what was going on? So because of their non existent customer services, I went elsewhere and ordered the crafters companion Gemini foilpress machine. So you lost a £200 order and any future orders I may have placed. With such an appalling service I’m surprised the company is still going. Save yourselves some money, time and frustration and shop somewhere other that Spellbinders uk. They don’t give a flip about you
