Scott R.
I received confirmation that my order…
I received confirmation that my order was delivered, but it was not. I contacted you and i was told you would get back with me. i have heard nothing back!! Order #SHO-1666
Response from Spectro-UVApr 15, 2024
We're truly sorry to hear about your experience and understand, however we take our customers' satisfaction very seriously, so we investigated the matter thoroughly using the provided order number. According to our records, the product was indeed delivered to the address associated with the order. We're here to help resolve any issues you may have encountered. If you have any further concerns or questions regarding your order, please don't hesitate to reach out to us directly. We're committed to ensuring that you receive the excellent service and products you deserve, and we'll do everything we can to make things right. Thank you for bringing this to our attention, and we look forward to assisting you further.