specprecision.comReviews of specprecision.com

I order a spitfire hd 5x on 5 of november they are really fast to take the money but still haven't receive anything. Nothing happening whit the tracking that they give you except fit the money taking part and wrote to them 3 times and no answer. For what i see in here they are either a very bad store or they are fraud. But Will Nevers do business whit them again thats for sure.

I ordered a scope on 11/3/23 with the expedited shipping still have not received my package or any responses to my emails and messages. I have ordered many item with them and always a pleasant experience. This time to not even respond or give updates is ridiculous. Package should have arrived within 7-12 days as guaranteed by them.

I ordered 150 dollars metal MAWL and my country’s customs officer returned the item. In 2023/08/28 my package reached to Netherlands customs. I contacted with customer service about my package and I told that I would like return my package and get my payment back. In first time, they said they will be returning my payment once they get the item. But after I said ‘its almost been 2 months after it’s reached to your country, how can you be sure that item will return to your facility if you don’t do anything about it’, they did not return my mails. Today’s date is 2023/10/19 and I still waiting my money. In short, I payed 150 dollars for an item that I did not received and a customer service is unwilling to help me. We have an airsoft team that have more than 20 members and we wont be shopping in that site again if this problem won’t be fixed.

Company sent a completely defective sight, blurry smeared dot with off center mirror that was dim except on the right edge. Offered me $15 off after 3 days of back and forth. Final offer was 50% back after a week. Garbage company, fake 3 year warranty and will try to get you to mail it back to China for a refund. Do not buy from them.

Worst experience. I have ordered a scope and it arrived after 4 months. No more communication from merchant after receiving the payment. Payment is direct on their website and with no protection. The tracking info provided shows the item as "delivered" while is not, meaning an incorrect or forged shipment status, while the corresponding tracking code on other platforms show always in-transit. I called their company number and a lady not affiliated to that company answered, meaning a fake phone number. Once received, after 4 months, the item shows marks from being a returned item or already used. Not a good experience.