great diy great D.
Total Scam! Took My Money, Sent a Tiny Envelope Instead of a Doll, and Refuses Cancellations
I am extremely dissatisfied with the service from SpartanLover. I bought a sex doll from them, but I received absolutely nothing of what I ordered. Instead, the tracking number they gave me was for a tiny envelope something completely different! This website is not reliable at all. They do not send the dolls; they just take your money and leave you with nothing. To add to all their lies, the website states that you cannot cancel your order or change your mind even 5 minutes after purchasing. This is ridiculous because on any reliable website, building a custom doll takes at least 3 weeks. They lock you in immediately just to steal your money. Consider yourselves warned, do not buy from here! P.s You don't respond to the 10 cent envelope you sent me, just take the money, bad service, endless lies. I have enough proof and evidence against you, so don't mess with my mind. You gave me a tracking number on your website that you provided for shipping a doll that cost almost $4,000 and an envelope arrived in the mail with the tracking number that you provided, an envelope worth 10 cents. You wanted to work on me and PayPal and you won't succeed.
Response from SpartanLover.comJul 14, 2026
The statements in this review are false. The customer didn't receive a doll because they cancelled it through PayPal (several days into production when all our artists already spent a lot of time and resources working on it). The customer received a refund. As shown on the order status page, the only items shipped were accessories. Instead of contacting us and respecting our very transparent Cancellation Policy https://spartanlover.com/pages/return-cancellation-policy, the customer went to PayPal and fraudulently claimed that they didn't receive the order while the doll was still in production. Using fraudulent claims they received a full refund from PayPal minus some fees that PayPal charged. Now they are disgruntled at our company because Paypal didn't give them as much refund as they hoped for. Per our Cancellation Policy, there's a cancellation fee should a customer wish to cancel a made-to-order custom doll. By placing an order in our store, customers agree to our terms and conditions, including the cancellation policy. The cancellation fee is non-negotiable and no frivolous false review can waive it. SpartanLover is one of the oldest and most reputable doll companies. We always deliver our orders. Customers can see real photos and videos posted by our real verified customers at https://spartanlover.com/pages/customer-reviews




