Edward P.
Very disappointing
The first shipment of fly predators this year didn't hatch for a month. The second one was delayed by 10 days for no apparent reason (and still hasn't hatched). When I called and complained they said they would send additional shipment but never did. A separate order of Bye Bye Insects was marked as shipped 2 days after it was charged, and two weeks later UPS has not received the package yet. The UPS tracking status is still "Label created." Tried to call several times today. Same story each time - a few minutes of listening to Eine Kleine Nachtmusik before they tell you to leave a message. Live chat off their website was sitting idle for an hour before I gave up. I'm canceling all my orders with them. There must be other companies out there with more respect for their customers.

