SpacetripsReviews of spacetrips.com

Didn’t receive product. Sent 6 emails. No communication. Asked for a refund. No communication. This company is a scam!

I have paid the item March 17th Not received even it was marked « delivered » I sent many e,mails to find a solution Finally your answer was to contact the transporter I sent a last e.mail today mentioning TO FORGET IT

I purchased two astronaut night light projectors from Spacetrips via a facebook pop up advert. Despite having an order dispatch confirmation email and tracking number the tracking site does not show any activity some 2 weeks later and says that the item is in transit. There is no way to contact Spacetrips other than an online chat page. Nobody responds to this. I fear I have been scammed. DO NOT PURCHASE FROM THIS SELLER!

Items delivered and box severely damaged - no way I could gift. Trying to return and even although sent photos of damage, they need evidence of time of photos!!! They are being akward as they wont refund money if package returned damaged…. so even although I have evidence, they are not willing to accept this, will say damaged on my return and refuse refund. Would not buy from them again.

I ordered two units as XMas presents for my boys. Both units stopped working within a week of using. I emailed the company that responded but said I would need the box to return as they needed the bar code!? I no longer had the box, I have the receipt and order no to prove purchaser but they have still declined to refund or replace the units with out the box. Unit 1 - No stars, unit not working as it should. Unit 2 - Did not work with the remote and the stars function has also stopped working. DO NOT BUY FROM THIS COMPANY - IF THE UNIT IS FAULTY IT WILL NOT BE REPLACED WITHOUT THE BOX, SO KEEP THE BOX!!