SB
Sent wrong order and no response from customer service
They sent me someone else’s order and I have contacted their customer service 3 times with no response. Beware of this company.

At Soyer Official, we understand how precious family is. Let us create a customised jewellery gift that demonstrates your love while adding a contemporary, stylish touch. Our expansive collection of engravable jewellery aims to make gift-giving heartfelt and hassle-free.
Soyer Official (soyerofficial.com) has 63 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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SB
They sent me someone else’s order and I have contacted their customer service 3 times with no response. Beware of this company.
Emily E.
Stay away from this company!! They pretend to be US based but everything is from China. I was guaranteed my personalized braclet would be here by Father's Day and it is still in Los Angeles. Soyer will not respond to me. I have reached out to them over 5 times and NO RESPONSE. Spend your money somewhere else!
Hilda O. T.
Horrible. I ordered the gold bracelet for my husband for Father's Day on June 6th and received the item June 17...Way after the guaranteed day it was supposed to be delivered. The item sat in Chicago for DAYS doing nothing and could have been delivered before Father's Day, which gives the company scammy vibes. I emailed support the day of Father's Day and they waited until the item was delivered to reply email of a refund. DO NOT BUY FROM THIS COMPANY! The bracelet is so FAKE it feels like it was made for a two year old to play with! Spend your money somewhere else.
Andy P.
I ordered an additional bead to add a name to the bracelet my wife got me for Father’s Day last year. I should have known not to do so after the way this company handled issues on her original order. The new bead does not match the original. The font and size are different. The font looks nothing like what is on their website. It arrived from LA with a shipping label that was clearly just stuck on over a drop ship label from China. The customer service responded with a boilerplate email that didn't even address my issue. I've followed up multiple times without a response. Their items are not as described on the website and I will not order from them again.
Amoní
I was hoping the bracelet I ordered would arrive in time for Father’s Day. I ordered over a week ago and it’s still in transit. It’s been stuck in “Los Angeles” for 5 days. I believe the company pretends to be a US based company but everything is being made and shipped from China. Very misleading! You can find the same bracelet for a fraction of the costs on Etsy and other sites. I 10/10 do not recommend this company
Kenya D.
This website is a complete scam. My order was supposedly mailed out however, it has been in the same spot for over a week. Do NOT purchase from here.
Gage B.
Spent $100 on a bracelet, has been 2 weeks with no update. Per the website it should have been here by now and it hasn't even shipped. I've emailed customer service twice with no response. Seems like a scam to me at this point, so sad.
Alice M.
This company sells fake products from China. When you place an order for them you cannot get a refund and you will get no communication or updates on your order. This is a scam