At Soyer Official, we understand how precious family is. Let us create a customised jewellery gift that demonstrates your love while adding a contemporary, stylish touch. Our expansive collection of engravable jewellery aims to make gift-giving heartfelt and hassle-free.
Soyer Official (soyerofficial.com) has 63 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
soyerofficial.com
Website
soyerofficial.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
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The company replied to 2% of reviews.
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Most recent review: September 2026.
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Very impressed with Soyer! Had a minor issue a few months after purchase, emailed the company and sent a few pictures. They had a replacement in the mail the next day! Super quick and easy to work with customer service.
MO
Morgan
10/10 Customer Service
My husband’s personalized Picasso bracelet broke. My email of the situation was met with a swift, pleasant reply and replacement was at our door within the week. Wonderful Customer Service!!
RA
Raye
Great product
Great product. Great quality.
PJ
Payton J.
Great customer service!
Great customer service!
CU
customer
Soyer makes great products that our…
Soyer makes great products that our whole family love! Everyone has a bracelet with our child or grandchild's name. The bracelets are durable, well made, and the links don’t just fall apart like most other bracelets. Even when we did have a quality issue, Soyer immediately sent us a replacement. I couldn’t recommend more highly!
SE
Samuel Elliott A.
Very helpful
Very helpful
OG
Owais G.
I literally got an empty package…
I literally got an empty package without what I ordered (custom engraved bracelet)
NP
Nadia P.
If I could give this company zero…
If I could give this company zero stars, I would.
I ordered two bracelets as Father’s Day gifts, and the entire experience was extremely disappointing. Both bracelets arrived damaged and were of terrible quality. The black metal bracelet came scratched and looked used, while the beaded bracelet would not even open, making it completely unusable.
To make matters worse, both bracelets were supposed to come with a keychain, but only one keychain was included in the package. The order was incomplete on top of already being defective.
I contacted customer service immediately to explain the issues, but they refused to provide a refund or make the situation right. When customers receive damaged and incomplete products, the least a company should do is stand behind what they sell.
This order was meant to be a Father’s Day gift, and instead it caused nothing but frustration. The poor quality, damaged items, missing accessory, and lack of customer support completely ruined what should have been a special gift.
I do not recommend this company to anyone. Save your money and shop somewhere else. If I could give zero stars, I absolutely would.