KB
Finally! A vendor that delivered everything they promised!
Purchasd a cooper hunter system from southminisplits.com after researching reviews and pricing from multiple vendors, including local distributors. Southminisplits had the best pricing and shipping. My order arrived in only a few days via RL carriers securely strapped to one pallet . Though only curbside delivery was promised , the driver offered to put the pallet in my detached garage in back, a welcome perk so I didn’t have to break it down and carry each box an extra 100feet! It was a couple weeks before I could unpack and install and I was happy to find everything was in perfect condition. The suggested parts to complete the kit were perfect for my installation. The product itself proved to be high quality. While I read many reviews that said the instructions were useless, I found them to be accurate and complete. I’d never installed a system before but found no need to call the offered help line. Everything worked perfectly after install and through today, 3 months later. It was clear in the instructions from both cooper hunter and SouthMiniSplits that install and start up must be performed by a licensed HVAC tech. Given the outrageous quotes to install this kit, I did it all myself . I had no issues and quite honestly, the money saved not paying those install quotes ($1250-2500) , I could buy an entire new system if it failed, but I’m not concerned. You decide for yourself, but the whole install only took me about 12 total hours,by myself, with no prior HVAC experience. In the end , I love the system , I love the service I received. I am considering replacing the traditional 4 ton heat pump on my home with a mini split system and will definitely buy from SouthMiniSplits.
Response from southminisplits.comFeb 24, 2025
Thank you for your detailed review! We're thrilled to hear that your experience with South Mini Splits exceeded expectations—from pricing and shipping to product quality and ease of installation. It’s great to know that everything arrived in perfect condition and that you found the instructions helpful. We appreciate your trust in us and look forward to helping you with your next mini split purchase! Best regards, The South Mini Splits Team




